Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins.
POSITION SUMMARY:
The Work Order Specialist is responsible for completing resident Service Requests and providing excellent customer service to residents, staff, and vendors.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Complete Service Requests, including repairing plumbing, electrical, carpentry and drywall issues.
- Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
- Perform an inspection of the community grounds each morning to ensure that the community is clean and well-maintained, including maintenance of landscaping, bushes, trees, lawn, snow, trash, etc.
- Turn all vacant units, as assigned, including painting, cleaning, and maintenance.
- Complete maintenance work orders within 48 hours of input into Entrata and make-readies within 7 days of vacancy.
- Complete preventative maintenance activities and update records of those activities.
- Maintain records of maintenance performed in all units and update property software.
- Maintain all tools, equipment, and replacement parts in working condition.
- Provide service and maintenance for all common areas and amenities.
- If applicable, service the community pool, including water testing and cleaning, filter and systems maintenance, responding to water hygiene incidents, completing minor repairs, etc.
- Communicate openly with other team members regarding work priorities and the state of projects.
- Coordinate special projects as directed.
- Ensure safety protocol is being followed.
- Other duties as assigned.
