GENERAL DESCRIPTION: Responsible for assisting customers with selecting rental merchandise to meet their needs and budgetary requirements, recording and processing transactions, maintaining showroom appearance and assisting in other areas of the store as needed by management.
ESSENTIAL FUNCTIONS: Greet customers and assist customers on sales floor in choosing appropriate merchandise. Compile lists of prospective customers for use as sales leads. Call on regular and prospective customers to solicit orders. Answer phone and conduct telephone sales as necessary. Explain rent-to-own program to customers. Recommend and quote prices on tires and wheels. Assist the customer in completing required paperwork. Ensure accuracy of paperwork. Assist with order form verifications as necessary. Prepare rental agreements or sales contracts for orders obtained. Close and explain the rental agreement with the customer. Sell and explain any and all peripheral services, products or accessories. Coordinate delivery activities with shop personnel. Enter new customer data and other sales data for current customers into computer database. Update customer records in the computer. Process payments, agreements, exchanges and other transactions. Investigate and resolve customer service problems with deliveries. Keep showroom clean and organized Assist in opening and/or closing the store as required. Perform duties which include rentals, sales, verifications, collections, installations, etc. as necessary. Utilize internal company resources including intranet, fitment guide, etc., when needed. Perform additional marketing and sales duties as assigned. Maintain the highest level of compliance with all company policies, procedures and applicable laws. Ability to work Saturdays and split days off until 7 p.m. or later.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Job details are sourced from the employer's original posting.
Open job postingAbout the company
Why Choose to Join our Team? The Good : Competitive Salary, Benefits, and Paid Time Off The Better : Quality of life: Hours of Operation Monday thru Friday 1030am -7pm and Saturday 9am to 6pm Top Ten Largest Tire Retailer! Nation’s Largest Wheel Company! Over 130 locations and still GROWING! The Best : Industries Best Bonus Plan! Store Manager : Bonus plan pays up to 9% profit paid MONTHLY! Assistant Manager : Bonus plan pays up to 4.5% profit paid MONTHLY! Sales Representative : Bonus plan pays up to $12.50 per sale paid MONTHLY! Account Representative : Bonus plan pays up to $1.25 per customer on rent paid MONTHLY! Tire Technician : Bonus Plan pays up to $4.15 per car paid MONTHLY! Our Culture! In early 1996 former Marine Corp Officers and friends John Bowlin and Don Sabino hit the streets looking for new custom wheels for Don’s car. They drove from one custom “Mom and Pop” rim shop to another. They were getting frustrated with the lack of selection, and more importantly no credit options. Don wanted to buy, but had little cash in his pocket. By the end of the day, Don and John had no wheels, but an idea. They were convinced that the market was fragmented, lacked product, quality, and selection. More importantly, no payment options to make the product affordable for a willing, but temporarily cash strapped buyer. After some research, the two were sure they had an idea that could be a business. By December 1996, Rent A Wheel was born. Our Mission: ““TO BE THE LARGEST AND MOST PROFITABLE RETAILER OF CUSTOM WHEELS AND TIRES, AND HAVE A LOT OF FUN DOING IT!”