Bilingual Account Representative - Collections

Here at Rent A Wheel and Rent-A-Tire, we understand the need for quality employees. As our business grows, we are always looking for special individuals to join us in our expansion. If you are enthusiastic and are looking for a fast paced, challenging career, send us your resume. Our tradition of promoting employees from within ensures you the opportunity to go as far as your dreams will take you.

WHERE YOUR STORE SUCCESS IS REWARDED WITH PERSONAL SUCCESS

ACCOUNT REPRESENTATIVE
JOB DESCRIPTION
Do you have an excellent track record in collections? We're looking for an Account Representative to join our growing company who understand that collections is more than a simple demand of payment, that knows that the job is to ensure our customers obtain ownership by following our program, someone that inspires teamwork and possess sales success, and customer service that inspires word-of-mouth.

We're a team of over 600 passionate, customer service oriented, sales-driven experts looking for more of the same to join our team. If you're an enthusiastic natural born leader looking for a rewarding career, we encourage you to apply for our Account Representative position.
Highlights of Essential Functions:

• Organize and supervise all activities in the Collections Department
• Communicate with past due customers by phone or in writing
• Visit past due customers in home to collect payments or recover rims and tires
• Complete necessary record keeping and update files
• Assist with new customer application verification
• Assist customers with sales and other team members as needed

Job Knowledge, Skills and Abilities:

• One year of collections experience
• Computer use including data entry and information look up, or equivalent
• Strong negotiation skills
• Deadline and detail-oriented
• High School Diploma or GED.
• Previous recovery experience
• Bilingual English/Spanish is a plus

Valid in state Driver's License (Florida), must possess a clean driving record and be able to complete our background screening process.

All your information will be kept confidential according to EEO guidelines.