Project Planner

· Assist with preparation, tracking, and distribution of project documentation such as meeting agendas and minutes.

· Ensure compliance with internal SOPs and timelines to ensure timely study start-up and initiation of client projects.

· Monitor and collaborate with staff to ensure timely delivery of final project documents to clients.

· Collaborate with technical staff and/or supervisor to identify scope changes and submit SOW revisions to proposal manager staff.

· Assist with maintenance of various information systems related to project and customer data such as project trackers and timelines in PM software.

· Collaborate with laboratory and finance departments to ensure accurate and timely client invoicing; support verification of project completion and pricing in PM software.

· Field, and appropriately escalate, customer requests, inquiries, and complaints and collaborate with project managers, sales, and operations colleagues on solutions.

· Ensure adherence to pertinent regulatory requirements and to departmental policies, GMP practices, and procedures [SOPs, safety procedures and biosafety protocols].

· Learn and become familiar with regulatory requirements; GLP, GCP, OECD, 21CFR Part 11.

· Perform all other related duties as assigned.

· Education: Bachelor's degree (B.A./B.S.) or equivalent in project management, business, biological sciences, or related discipline. 

· Experience: minimum 2 years’ related experience in project management in a CRO preferred.

Other: Excellent written and verbal communication skills, great client-facing skills, ability to multi-task, excellent organizational skills, and attention to detail. Must possess analytical thinking and problem-solving skills. Ability to prioritize and re-evaluate priorities as situations change. Working knowledge of computer software (MS Office, MS Teams, Excel, and database experience preferred).