Provide PM leadership for the Helpline solution replacement, currently progressing through the TIR process and final vendor selection (approximately 50% allocation through December).
* Coordinate with the SaaS/technology teams through vendor selection, solution execution, implementation planning, dependencies, risks, testing and deployment.
* Provide structured IT governance for the Helpline initiative, including project plans, milestones, RAID management, stakeholder coordination and executive reporting.
Lead PM activities for the replacement of the existing Passport legal/matter-management system, including requirements gathering, business/IT alignment and product/vendor evaluation.
* Establish structure around the Passport initiative by coordinating requirements, TIR, solution selection, implementation planning, testing, deployment and transition.
* Work across business stakeholders, IT, architecture, cybersecurity, vendors and other technical teams to ensure both initiatives progress through the appropriate enterprise technology governance and delivery processes.
Job details are sourced from the employer's original posting.
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Resolve Tech Solutions, LLC is a company that provides technology solutions.