SPORTSBOOK TICKET WRITER

Responsibilities

• Welcomes customers into the Sports Book Lounge in a friendly, upbeat, and helpful manner.
• Responds to all guest inquiries and explains the process of wagering.
• Responsible for obtaining a cash bank from the Casino Cage at the start of each business day and returning the bank to the Casino Cage at the end of each business day, with the assistance of a security escort.
• Responsible for maintaining the cash bank, documenting all transactions and balancing the bank at the end of each business day.
• Responsible for placing tickets as requested by customers.
• Responsible for verifying and processing winning tickets.
• Ensures compliance with Division of Gaming Enforcement / Casino Control Commission regulations and with the company’s internal controls.
• Responsible for being well versed in the products and services offered in the Sports Book Lounge and the ability to promote them to customers in a confident and efficient manner.
• Explains Sports Book promotional programs to potential customers, hands out informational brochures and keeps informed of all promotional activities and events.
• Promotes positive public relations.
• Performs other duties as assigned.

Qualifications

• High school diploma or equivalent
• Minimum one (1) year prior cashiering/money handling experience preferred.
• Strong interest in technology and agility at learning new products and features.
• Familiarity with sports and sports betting, helpful.
• Must be able to work nights, weekends and holidays, as needed.
• Excellent communication and customer service skills.

Essential Functions

** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

ESSENTIAL PHYSICAL FUNCTIONS

(C Standing

(O) Walking

(O) Sitting

(O) Kneeling

(N) Running

(O) Lifting                                                                                 Max Weight: 25 LBS

(N) Pushing                                                                              Max Weight: n/a

(N) Pulling                                                                                Max Weight: n/a

(N) Carrying                                                                             Max Weight: n/a

(O) Bending

(N) Stooping

(N) Climbing Stairs

(N) Climbing Ladders                                                               Max Height: n/a

(N) Working at a Height Level Above The Floor                      Max Height: n/a

(C) Finger Dexterity

(C) Full Use of Both Hands

(N) Crawling

(N) Balancing

(N) Throwing

(N) Twisting

(O) Reaching                                                                           Max Height: 3 FEET

(N) Driving

(N) Working On or With Moving Machinery

(O) Working at Rapid Work Speed

(N) Working in Isolation

(C) Working Around People

(C) Hearing Conversation

(C) Hearing High Acuity

(C) Speaking Clearly

(C) Seeing Near

(O) Seeing Far

(C) Seeing – Depth Perception

(C) Seeing - Color Vision

ESSENTIAL MENTAL FUNCTIONS

(C) Writing English

(C) Reading English

(C) Speaking English

(O) Working under Pressure/Stress

(C) Speaking With Guests/Customers

(C) Speaking With Employees

(C) Working with Basic Math Skills

(C) Making Decisions Based On Facts

(C) Making Decisions Based On Data

(N) Making Decisions Based On Personal Judgment

(N) Making Accurate Measurements According To Set Standards

(N) Planning and/or Supervising the Activities Others

ESSENTIAL INTERACTIVE FUNCTIONS

(C) Working under Close Supervision

(O) Working under Minimal Supervision

(C) Working and Interacting With Management in a Professional and Courteous Manner

(C) Working and Interacting With Co-Workers in a Professional and Courteous Manner

(C) Working and Interacting With Guests in a Professional and Courteous Manner

ESSENTIAL ENVIRONMENT FUNCTIONS

(C) Working Inside

(N) Working Outside

(O) Working in a Fast Paced Environment

(N) Exposed To Chemicals Describe:

(N) Exposed To Dust, Fumes, Gases, Describe:

(N) Exposed To Smoke

(O) Exposed To Excessive Noise

(N) Working in Dimly Lit Areas

(N) Working in Sudden Marked Changes of Temperature and Humidity

Key

Not Applicable          (N)

Occasional                (O) Under 2 hours

Frequent                    (F) 2 hours to 5 hours

Constant                    (C) more than 5 hours