Position Summary
The Golf Attendant provides exceptional service to members and guests while supporting the daily operation and presentation of the Bag Drop, Bag Room, Staging Area and Practice Facility. This position is responsible for golf bag handling, cart preparation, bag room organization, practice facility setup, and other outside service duties. The ideal candidate is professional, service-oriented, attentive to detail, and comfortable working outdoors in a fast-paced luxury resort environment.
Primary Responsibilities
- Welcome members and guests with a warm, professional, and personalized approach.
- Assist with golf bags and equipment during guest arrival and departure.
- Clean, inspect, stock, charge, and stage golf carts according to resort standards.
- Organize, store, retrieve, and transport members and guest golf bags.
- Maintain a clean, orderly, and secure bag room.
- Set up and maintain the driving range, putting green, short-game area, and cart staging areas.
- Pick, clean, and replenish range balls and practice supplies.
- Maintain cleanliness and presentation standards throughout all outside golf areas.
- Complete daily opening and closing procedures.
- Assist with tournaments, outings, special events, and shuttle transportation.
- Anticipate guest needs and consistently deliver courteous, efficient service.
Additional Responsibilities
- Assist Golf Professionals and supervisors with daily operations.
- Support tournament and event setup and breakdown.
- Restock towels, scorecards, pencils, tees, sand bottles, and other amenities.
- Assist with rental clubs, merchandise deliveries, and operational inventory.
- Cross-train in other Golf Operations positions as needed.
- Support other resort departments during special events.
- Perform additional duties assigned by Golf Management.
Service Expectations
- Maintain a professional appearance and positive attitude.
- Communicate clearly and respectfully with members, guests, and colleagues.
- Take ownership of assigned responsibilities and follow through on commitments.
- Work cooperatively as part of the Golf Operations team.
- Protect member and guest privacy and confidentiality.
- Uphold The Boca Raton’s luxury service, safety, and conduct standards.
Qualifications
- Strong customer service and interpersonal skills with a professional, positive attitude.
- Ability to work a flexible schedule, including weekends, holidays, and early mornings.
- Previous golf, country club, resort, or hospitality experience preferred.
Education/Experience Requirements
High School diploma or GED preferred, but not required
Physical Requirements
Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
