Tower Room Attendant

Summary

The ideal candidate responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

Essential Functions

Job duties include, although are not limited to:

• Clean rooms/suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks.
• Report rooms as clean and available.
• Report maintenance deficiencies in order to maintain room in compliance with hotel standards.
• Strip dirty linens and towels and remove used amenities from the room/suite.
• Maintain the Room Attendant’s cart stocked. .
• Greet guests immediately with friendly/sincere acknowledgement.
• Replenish linen and guest amenities.
• Clean balconies, if applicable.
• Respond to special requests by guests (such as providing extra amenities or service time requests).

Supportive Functions

• Provide customer service to guests, including information about the hotel services, activities and local attractions.
• Assist co-workers, as requested.

Internal Relationships

Reports to Director of Housekeeping, Assistant Director of Housekeeping, Housekeeping Manager & Housekeeping Supervisor.   

External Relationships

Has regular contact with Guests and other Housekeeping Associates.

Qualifications

• 6 months to 1 year cleaning experience in housekeeping or janitorial services preferred.

Education/Experience Requirements

• High School graduate or equivalent preferred but not necessary.

Physical Requirements

Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.