Tower Turndown Attendant

Summary

The ideal candidate cleans, stocks and provides turn-down service for guest rooms to ensure cleanliness and guest satisfaction. Assist Lobby attendant in delivering guest requests. Placing daily amenities and picks up rooms when needed.

Essential Functions

Job duties include, although are not limited to:

• Provide turn-down service by partially removing and storing bedspreads, replenishing amenities, linens, and supplies and filling ice buckets as preferred by guest.
• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents.
• Strip and make beds, changing bed linens.
• Dust all furniture, pictures, drawers, window ledges, and shelves.
• Replenish amenities, linens, and supplies in guest rooms.
• Vacuum room, and empty trash.
• Sign for keys, retrieve, push to assigned rooms, and restock heavy cart. Visually inspect room for cleanliness and appearance and signify cleaning completion.
• Assist Lobby Attendant in delivering items requested by guest.
• Assist Lobby attendant in public areas as needed.

Internal Relationships

Reports to Director of Housekeeping, Assistant Director of Housekeeping, Housekeeping Manager & Housekeeping Supervisor.  

External Relationships

Has regular contact with Guests and other Housekeeping Associates. 

Qualifications

• Previous experience preferred but not required

Education/Experience Requirements

• High School graduate or equivalent preferred but not necessary.

Physical Requirements

Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.