Office Manager – Gastroenterology Practice

A growing, well-respected gastroenterology practice with three physicians, three nurse practitioners, and a five-person front desk team is seeking an experienced Office Manager. This person will oversee daily office operations, support the front desk team, and keep patient scheduling, insurance verification, and authorizations on track.
The practice offers a paid one-hour lunch break and flexibility when personal scheduling needs arise. The selected candidate will have an opportunity to train alongside the current Office Manager before taking over the role.

Responsibilities

• Supervise front desk staff and coordinate schedules, vacation coverage, and absences.

• Oversee patient registration, appointment scheduling, insurance verification, and authorizations.

• Review upcoming procedures to confirm required authorizations are complete and documented.

• Serve as the main point of contact when staff needs help resolving operational issues.

• Participate in interviewing, hiring, training, and staff management.

• Coordinate with physicians, nurse practitioners, referring primary care offices, imaging providers, and pharmaceutical representatives.

• Manage office supplies and help at the front desk during busy periods.

Qualifications

• Previous experience in a medical office, including staff supervision or office operations.

• Strong understanding of patient scheduling, insurance coverage, billing processes, and prior authorizations.

• Excellent organization, communication, and problem-solving skills.

• Gastroenterology practice experience is highly preferred; primary care experience is also relevant.

• Experience with MD Land is a plus, but training is available.