Ideal Backgrounds
- Customer Service
- Telemarketing
- Experience using CRM, Microsoft Dynamics CRM experience is a plus
- Entry Level Sales, cold-call experience is a plus
Responsibilities
- Answer incoming sales calls and talk to prospects regarding their interest in a Point of Sale system. Schedule demonstrations with a Sales Consultant.
- Call leads and “cold” prospects listed in CRM. Escalate qualified prospects to a Sales Consultant and schedule demonstration.
- Maintain accurate and up-to-date records in CRM
- Enter lead information into CRM system for new prospects from website, trade shows, vendor referrals, marketing campaigns and other lead sources
- Record your phone calls, emails and follow-up activities in CRM
- Update outdated information for leads and prospects resulting from employee turnover, address changes, business acquisitions, etc.
- Cold call new prospects from marketing lists and directories. Coordinate targeted list with Marketing Manager
- Your performance will be measured in CRM so updates from all activities into CRM is essential
- Review feedback call scripts and customer interactions with Sales Director and Marketing Manager.
Correspondence
- E-mail prospects e-brochures and additional information as follow-up to your calls or at the request of Sales Consultants
- Compose e-mail responses to prospects
- Prepare and e-mail reference lists for specific areas or industries as requested by prospects
General Tasks
- Complete weekly Marketing Reports
- Attend sales and marketing meetings
- Clear, confident and business-like speaking voice.
- Ability to read from script but sound conversational. Discipline to rehearse and prepare is important.
- Meet or exceed daily and weekly outbound call and demonstration schedule goals. Must be willing to cold call and maintain motivation when prospects say ‘no.’
- Must have good computer skills and desire to improve proficiency on: Microsoft Outlook, Word, Excel and other company applications such as Microsoft Dynamics CRM.
- Excellent communication and customer service skills. Strong commitment to customer satisfaction.
- Writing skills for communication with prospects and customers
- Ability to work with minimal supervision in a busy work environment
Benefits
- Medical insurance available
- Paid vacation
- Casual and fun work environment
- Career path to Account Manager or Sales Consultant based on performance
Hours
- 40 hour work week. Monday – Friday. 9-6
Job is located in West Houston
All your information will be kept confidential according to EEO guidelines.
