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Retain is a cloud platform that provides companies with a 360 degree view of the cost to service and support their customers. By integrating with the applications teams already use, Retain connects millions of data points across dozens of systems to seamlessly create a detailed picture of the ‘cost-to-serve’ an individual customer. This data allows companies to optimize (i) pricing & profitability, (ii) resource allocation, (iii) customer segmentation and more across their entire customer base.