What We’re Looking For:
You are a self-starter with a track record of success.
0-3 years experience. Consulting, engineering, or technical project management experience a plus.
Intermediate computer science skills and proficient in at least one scripting language.
Great communication skills internally and externally. Always answer emails and calls within 12 hours.
Easy to get along with. Nice, fun, smart, ethical, and honest.
Responsibilities:
Support the engineering team by using existing APIs to deliver a seamless experience to our customers.
Collaborate with the product team to identify and prioritize product improvements based on customer feedback.
Partner with the sales team to successfully onboard and deliver value to new customers.
Contribute towards building a great company.
Employee Benefits:
Own equity in the company. Every employee is a stakeholder in our future.
Participate in a thriving culture. We host events such as weekly team dinners, monthly team events (e.g., karaoke, Exploratorium, etc), regular hackdays, and our annual camping trip “ReTent.”
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Retain is a cloud platform that provides companies with a 360 degree view of the cost to service and support their customers. By integrating with the applications teams already use, Retain connects millions of data points across dozens of systems to seamlessly create a detailed picture of the ‘cost-to-serve’ an individual customer. This data allows companies to optimize (i) pricing & profitability, (ii) resource allocation, (iii) customer segmentation and more across their entire customer base.