Resident Experience Director

Resident Experience Director

Own the resident experience-and the memories that follow.

Why you'll love this role

• Design and lead best-in-class programming that reflects the Revel brand.
• Lead a hospitality team that delights residents, families, and prospects.

What you'll do

• Develop the resident experience strategy and calendar; align to health, engagement, and retention goals.
• Oversee hospitality standards, first impressions, transportation, and the Homecoming onboarding program.
• Hire, train, and coach the Resident Experience team; collaborate with Sales/Marketing and vendors.
• Manage budgets and inventory; serve as Manager on Duty as needed.