Duties and Responsibilities:
- Provides administrative support to ROA personnel
- Administration of ROA website via coordination with ROA Accounting Manager and Marketing Department
- Maintains and updates the ROA website, including training and support for property owners in the use of the website
- Ensures that multiple property owner databases are in agreement and are updated on when differences are identified
- Generate new knowledge in the form of reports, tutorials, and other documents relevant to project work and standard operating procedures
- Maintains property files and departmental files
- Prepares correspondence, minutes, budgets, reports, agreement contracts and other departmental business
- Coordinates and schedules installation of Owners mail boxes, prepares billing and bills contractors who damage mail boxes
- Assists ROA Committee Members in preparations of scheduled meetings, minutes and meeting notices
- Assists biweekly and as needed in switchboard relief
- Mails decal application forms and processes returned forms as required
- Follows through on all Owners requests until resolved
- Maintenance of all Associations’ records, including budgets, covenants, agreements and resolutions
- Provides customers service to Reynolds Lake Oconee owners as needed
- Processes incoming/outgoing mail
- Processes FedEx Shipments
- Serves as backup and assists the Community Access Coordinator (Dwelling Live)
- Receive and process online property owner decal applications and distribute decals.
- Registers vendors for annual decal purchases and issues decals when fees are paid.
- Assists owners in use of Dwelling Live system
- Mails decal application forms and processes returned forms
- Provides Dwelling Live reports as requested
- Orders departmental office supplies and monitors inventory of office supplies
- Assists in mass email distribution using web-based software
- Assists in the scheduling and billing of Owner’s mailbox installation and repair
- Assists in coordination and completion of ROA projects
- Updates VMS property owners’ files
Qualifications/Requirements/Experience/Education:
- A minimum of 3 to 5 years of administrative assistant experience
- Good written and verbal communication skills
- Strong organizational skills
- Typing 50 wpm
- Working knowledge of Microsoft Word and Excel
- Excellent basic mathematical skills
- Positive people skills and ability to work independently to meet deadlines
- Ability to work in a team environment
Benefits:
- Medical, dental, vision and life insurance
- Paid time off: vacation, sick, personal days, and 10 holidays
- 401(k) with company match
- Flexible spending and health savings accounts
- LTD and STD
- Employee discounts: food, retail merchandise, boat rentals
- Golf privileges
