DUTIES AND RESPONSIBILITIES:
- Hiring/ Staffing: in cooperation with Human Resources, trains and supervises assistants, outside staff, and shop staff.
- Completes employee evaluations in a timely manner and coordinates processes with Human Resources.
- Implements company and departmental policies and procedures and schedules regular staff meetings.
- Oversees all golf services and operations including but not limited to golf-related purchasing, cart maintenance and usage, tee-time reservations, starting and monitoring play.
- Enforces all rules and regulations governing golf course usage.
- Coordinates golf operations with Golf Course Maintenance Department and maintains close working relationship with Golf Course Superintendent.
- Reviews and reports financial variances at the end of each period.
- Develops, in coordination with VP of Golf, annual operating budget and business plan.
- Develops and manages an innovative tournament program that services all customer segments.
- Maintains and oversees, in coordination with the Director of Retail, a profitable merchandise concession that is consistent with patron demographics and needs.
- Establishes retail sales goals and forecasts with Director of Retail and monitors and analyzes reports.
- Supervises physical inventories and the display of merchandise and assists in the development of necessary systems to safeguard inventories.
- Implements cash and systems controls to ensure the safekeeping of assets, inventory, and resources.
- Oversees and approves all weekly golf staff time sheets, payroll, purchase orders, and invoices.
- Oversees the preparation of reports required by the VP of Golf.
- Oversees, monitors, and promotes the development of the assistant golf professionals in the PGA PGM program.
- Thinks innovatively regarding day-to-day operations and presents new operational ideas to the VP of Golf.
- Works closely with lodge partners to ensure an exceptional experience for all guests.
- Updates Bulletin Boards with current information.
- Plays with membership and maintains competitive level golf skills.
- Instructs Jr. Clinics and other clinics as necessary.
QUALIFICATIONS/REQUIREMENTS/EXPERIENCE/EDUCATION:
- PGA member for at least 3 years.
- 3-5 years of management experience.
- Must have customer service, training and supervision of staff, fiscal experience, and tournament organization skills.
- 10 or more years of experience in the business (under P.G.A. requirements) preferred.
- PGA PGM Completion (or business school) required.
- PGA seminars preferred.
- Must be able to motivate and lead staff.
- Must have excellent computer skills.
SAFETY RESPONSIBILITIES AND REQUIREMENTS
- Actively demonstrates, encourages, trains and models safety rules and guidelines in accordance with company, OSHA, EPA, DNR, and other state and federal law requirements.
- Demonstrates and documents safety training and orientation for all employees.
- Investigates loss producing incidents and reviews prevention recommendations with all employees.
- Takes personal responsibility for safety every day.
Benefits:
- Medical, dental, vision and life insurance
- Teladoc and True Life Care programs
- Paid time off: vacation (two weeks at date of hire), sick, personal days, and 10 holidays
- 401(k) with company match
- Flexible spending and health savings accounts
- LTD and STD
- Employee Assistance Program
- Employee discounts: food, retail merchandise, boat rentals
- Golf privileges
