Role Summary We are seeking a detail-oriented Data Analyst to join our team. In this role, you will transform raw data into actionable insights, supporting day-to-day data operations and executive reporting. You will query relational databases, build dynamic dashboards, and perform ad-hoc analyses to answer critical business questions. Key Responsibilities
- Database Management & SQL: Write, run, and optimize SQL queries to extract, aggregate, and clean data from relational databases.
- Dashboarding & BI: Design and maintain interactive Power BI dashboards to track key performance indicators (KPIs) and operational metrics.
- Operational Analysis: Analyze operational datasets - including call logs, messaging interaction volumes - to ensure accurate reporting and track usage trends.
- Ad-Hoc Analysis: Conduct quick, data-driven deep dives using Advanced Excel (PivotTables, Power Query, complex formulas) to resolve immediate operational queries.
- Data Quality & Collaboration: Validate data accuracy before publishing reports and collaborate with team members to translate business requirements into technical data solutions. Requirements Required Skills & Qualifications •
Experience:
1 to 2 years in a data analyst or business intelligence role (or freshers with strong technical project).
- SQL: Proficiency in writing queries using joins, aggregations, conditional logic, and subqueries/window functions.
- Power BI: Hands-on experience building reports, managing relationships in data models, and writing basic DAX measures.
- Excel: Advanced proficiency in Excel (XLOOKUP/INDEX MATCH, PivotTables, formatting, data manipulation).
- Problem-Solving: Strong analytical mindset with a high attention to detail.
