Roles & Responsibilities:
Sales & Business Development
- Identify and develop new business opportunities in A&O freight logistics.
- Achieve sales targets through direct client acquisition and retention
- Maintain strong sales pipelines and work towards closures
- Conduct regular client meetings, presentations and negotiations to secure business
Client Relationship Management
- Build and maintain relationships with existing t ensure repeat business
- Understand client needs and provide customized logistics solutions
- Address client concerns and provide after-sales support
Market Research & Strategy Development
- Gather market intelligence on competitors, pricing trends and industry developments
- Support the development and execution of sales strategies to penetrate new markets
- Provide insights to management for refining business strategies
Coordination with Internal Teams
- Work closely with operations, pricing and customer service teams to ensure smooth service execution
- Coordinate with the documentation team to ensure all shipments comply with regulations
Reporting & Performance Tracking
- Maintain sales reports, client databases and sales forecasting metrics
- Provide regular updates on sales transactions
Compliance & Risk Management
- Ensure adherence to trade compliance and company policies in all sales transactions
- Identify potential risks in deals and take proactive measure
- Experience: 8+ years in freight forwarding sales (air & ocean), with a strong understanding of logistics operations.
Skills:
- Strong communication, negotiation, and interpersonal skills
- Familiarity with CRM systems and MS Office tools
