Healthcare & Life Science Key Account Manager (f/m/d)

DEFRA13 - Frankfurt (Rhenus Freight Logistics GmbH & Co. KG), GermanyFull-timePosted 3w ago

Job description

What You Can Expect:

Business Development & Market Growth

Develop and execute a Healthcare & Life Sciences growth strategy focused on Medical Devices, Diagnostics, Healthcare Products, and GDP-compliant logistics opportunities.

Identify, qualify, and develop a robust pipeline of strategic Healthcare & Life Science customers.

Generate new business opportunities within medical device manufacturers, healthcare providers, pharmaceutical companies, biotech organizations, and healthcare distributors.

Drive profitable revenue growth through strategic customer acquisition and account expansion.

Monitor healthcare market trends, regulatory changes, and emerging opportunities to support business development initiatives.

Collaborate with product and operational teams to develop sector-specific customer solutions.

Key Account Management

Build and maintain strong relationships with key stakeholders, including Supply Chain Directors, Procurement Leaders, Quality Managers, Operations Managers, and Executive Management.

Develop strategic account plans for designated Healthcare & Life Science customers.

Increase share of wallet through cross-selling and upselling of logistics and supply chain solutions.

Act as the primary commercial contact for assigned strategic healthcare accounts.

Ensure high levels of customer satisfaction, retention, and long-term partnership development.
Healthcare & Life Science Expertise

Promote solutions supporting Medical Device and Healthcare supply chains, including:
Air Freight, Ocean Freight, Contract Logistics, Temperature-Controlled Solutions, GDP-Compliant Transportation, Value-Added Healthcare Services

Develop a strong understanding of healthcare regulations, quality requirements, and industry standards.

Support customers in identifying compliant and efficient logistics solutions for regulated healthcare products.

Sales Performance & CRM Management

Achieve personal sales targets and growth objectives established at country and regional level.

Ensure all opportunities, activities, forecasts, and customer interactions are documented according to company standards.

Comply with all company sales processes, KPI requirements, and reporting standards.

Internal Collaboration

Work closely with Operations, Product Management, Quality, and Customer Service teams to deliver healthcare-specific solutions.

Engage healthcare subject matter experts during customer opportunities and strategic projects.

Support knowledge sharing and mentoring of sales colleagues regarding Healthcare & Life Science market opportunities.

Participate in industry events, healthcare trade fairs, and customer networking activities.

What You Bring:

Minimum 5 years of Business Development/Sales experience within Healthcare & Life Sciences, Medical Devices, Pharma, Biotech, or Healthcare Logistics.
Proven track record of achieving or exceeding sales and growth targets.
Strong understanding of the Healthcare & Life Sciences market, including regulatory and quality requirements.
Knowledge of GDP-compliant, temperature-controlled, and healthcare logistics solutions is highly desirable.
Excellent relationship-building and communication skills with the ability to engage stakeholders at all levels.
Ability to develop new business opportunities, manage strategic accounts, and drive profitable growth.
Self-motivated, results-driven, and able to work independently while collaborating across functions.

Job details are sourced from the employer's original posting.

About the company

Rhenus Air & Ocean is a global freight forwarder specializing in air and ocean freight solutions.