Tariff & Rate Management Specialist (Ocean Freight)

Tariff Upload & Maintenance

• Upload, validate, maintain, and update ocean/air freight contracts and tariffs within different tariff management systems.
• Ensure all shipping line/airline rates, surcharges, charge codes, and validity periods are accurately maintained and updated in a timely manner.
• Conduct comprehensive contract or rate sheet validation to identify, investigate, and resolve discrepancies, missing information, and pricing errors.
• Monitor tariff data quality and perform routine audits to ensure data integrity, consistency, and compliance with established standards.
• Coordinate and communicate with contract managers and pricing teams to ensure alignment on tariff updates and contract changes.
• Ensure adherence to established KPIs related to tariff uploads, data accuracy, and system maintenance.
• Maintain accurate records and documentation associated with contract uploads, tariff changes, and pricing updates.

Key Performance Indicators (KPIs)

• 100% adherence to tariff upload and maintenance standards.
• Maintain a tariff data accuracy rate of ≥95.0% across all uploaded contracts, rates, surcharges, charge codes, and validity periods.
• Ensure all contract amendments, rate updates, and validity changes are processed within the agreed turnaround time.
• Minimize tariff upload errors through proactive validation and quality control checks prior to publication.
• Maintain a low rate of post-upload corrections resulting from data entry or validation errors.
• Ensure all contracts and pricing records contain accurate charge codes, rate structures, and validity periods.
• Achievement of established data quality and audit compliance targets.

Able to speak, write and read in English at a business proficiency level Fundamental understanding of shipping/ logistics/ freight forwarder industry (preferred)

Excellent data entry skills with high level of accuracy

Profound Microsoft Excel knowledge

Professional working attitude with sense of responsibility

Accuracy & detailed driven work ethic

Eager to learn & adopt new technology

Work independently and as a virtual team player (part of global team).

Highly trainable and approachable.