Import & Storage Solutions Operative

Key Responsibilities:

• Support daily import operations, ensuring the timely and compliant clearance, processing, and movement of goods.

• Accurately prepare, review, and maintain import documentation, identifying and escalating discrepancies where necessary.

• Liaise with internal departments, suppliers and transport providers to support smooth operational processes.

• Proactively identify operational issues, delays, or inefficiencies and report them to the Import supervisor while assisting in implementing solutions.

• Manage storage activities, ensuring goods are correctly received, recorded, stored, and organised to maintain stock accuracy and warehouse efficiency.

• Monitor inventory levels and assist with stock control processes to ensure accurate storage records are maintained.

• Coordinate despatch activities, ensuring orders and shipments are prepared accurately, labelled correctly, and dispatched on time.

• Ensure all import, storage, and despatch activities are completed in compliance with customs regulations, company procedures, and health and safety requirements.

• Maintain accurate operational records and support reporting requirements as requested by the Import Supervisor.

• Work collaboratively with colleagues to maintain a positive, supportive, and efficient working environment.

• Contribute ideas to improve processes, productivity, and workflow efficiency.

Key Competencies:

• Strong attention to detail with a commitment to accuracy and compliance.
• Proactive and solutions-focused approach to problem-solving.
• Ability to remain calm and organised under pressure while managing multiple priorities.
• Positive team player with strong communication and interpersonal skills.
• Reliable, adaptable, and willing to support wider operational needs across imports, storage, and despatch.
• Good organisational and time-management skills.

Skills and Experience:

• Excellent problem-solving skills with a proactive, solutions-oriented mindset.
• Strong organisational and time-management skills, able to handle multiple shipments and deadlines.
• Effective communication and interpersonal skills, with the ability to motivate and influence others positively.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Competent IT skills, including Microsoft Office and operational systems where applicable.
• Strong communication skills with the ability to work effectively as part of a team and follow direction from supervisor.

Specific Systems Knowledge :

• Competent IT skills, including Microsoft Ofice and operational systems where applicable.

Qualifications:

• GCSE level 5 / 4 and above