Jr Ocean Freight Forwarder

HRPLE02 - Ploče (Rhenus Logistics Croatia d.o.o.), CroatiaFull-timePosted 1mo ago

Job description

What You Can Expect:

Manage Ocean Freight shipments end-to-end, ensuring smooth and timely execution from booking to final delivery
Coordinate with customers, carriers, transport providers and internal teams throughout the shipment process
Prepare and manage transport documentation, ensuring accuracy and timely processing
Provide proactive customer updates and ensure a high level of customer service
Monitor shipment milestones and quickly resolve delays, operational issues and exceptions
Support claim handling and issue resolution when required
Ensure accurate shipment and file information in our systems and support the invoicing and file-closing process
Collaborate with Pricing, Booking and Sales teams to ensure efficient workflows and a positive customer experience

What You Bring:

Experience in ocean freight forwarding operations, preferably within FCL and/or LCL handling.
Strong understanding of operational freight forwarding processes and shipment coordination.
Customer-oriented mindset with strong communication skills.
Ability to work in a fast-paced operational environment.
Proficiency in Croatian, English and another language

Job details are sourced from the employer's original posting.

About the company

Rhenus Logistics Croatia d.o.o. is a logistics and freight forwarding company.