Job Responsibilities:
1. INBOUND/ RECEIVING
- Supervise the receipt of all shipments and process receiving, discrepancy, and damage reports as needed.
- Move inventory to various locations manually and by operating mechanical equipment, including forklifts, pallet jacks, and handcarts.
- Load and unload delivery trucks manually or with a pallet jack.
- Assume responsibility for all items received by the warehouse and ensure proper distribution to customers or departments daily.
- Evaluate complaints regarding equipment shipments and deliveries and take appropriate action.
2. OUTBOUND
- Supervise daily outbound warehouse activities.
- Monitor order picking, packing, staging, and loading.
- Ensure shipments meet delivery schedules.
- Coordinate dispatch priorities with logistics and transport teams
3. INVENTORY
- Supervise the warehousing and storage of all customer inventory, equipment, records, and consumable materials.
- Supervise the maintenance of computerized inventory records.
- Initiate purchase requests to ensure stock items are always available.
- Maintain records of all warehouse items and provide copies to customers as needed.
- Develop and recommend procedures for the orderly replacement of movable equipment as it becomes obsolete or deteriorated.
4. BILLING
- In charge of billing process.
- In charge of billing storage charges
5. TRUCKING
- In charge of booking trucks for delivery.
6. PERSONNEL
- Supervise, evaluate, coach and train employees assigned to the warehouse
7. SAFETY
- Direct and maintain a safety program for all employees assigned to the warehouse.
- Initiate and maintain proper and necessary safety and fire prevention equipment within the warehouse, as prescribed by law and company policies.
- Operate tools, equipment, and machinery according to prescribed safety procedures.
- Follow established safety procedures and techniques in performing job duties, including lifting and climbing.
- Participate in budget development and exercise budgetary control over warehouse operations.
- Serve as the Safety Lead & responsible for security and health compliance.
8. ENVIRONMENTAL
- Must have an experienced as PCO B
- Liaise with DENR-EMB office for issues and updates regarding environmental compliance obligations.
- Process required permits from DENR-EMB for the following as necessary: (PCO accreditation, Certificate of Non-Coverage (CNC)/Environmental Compliance Certificate (ECC), Permit to Operate (PTO), Discharge Permit (DP), Hazardous Waste Generator’s ID, Permit to Transport (PTT)- Filling shall be initiated by the Generator before the Hauling.
- On-time submission of reportorial requirements such as SMR (Self-Monitoring Report) and CMR (Compliance Monitoring Report)
- Attend Continuing environmental education program as required for the renewal of PCO and to enhance knowledge in pollution prevention and environmental protection.
- Implement environmental program in the site.
- Identification of Aspect/Impact from the warehouse operations.
9. CUSTOMER COMMUNICATION
- Respond to customer inquiries and concerns
- Provide updates on orders, deliveries, and shipment status
- Maintain professional and timely communication
10. PROVIDE PROACTIVE SOLUTION
- Handle complaints, returns, damages, shortages, or delays
- Investigating operational issues affecting customers
- Provide corrective and preventive actions
11. CONTINUOUS IMPROVEMENT
- Recommend process improvements based on customer feedback
- Help improve operational efficiency and customer experience
12. OTHER DUTIES AS ASSIGNED
- Perform other duties, including working in other areas of the warehouse department to provide support in the absence of staff or team leaders.
13. TARGETS/ KPI
- KPI: Inventory accuracy ≥ 99.5%
- KPI: 100% inbound and outbound order fulfillment accuracy
- KPI: Zero Product damage and claims
- KPI: Zero Customer complaint
- Financial: Reduce Operational Expenses (OPEX) and Personnel Expenses by 40%
- Compliance: 100% compliance for each site
- Compliance: Zero audit non-conformities
- Compliance: Zero HSSE high and medium risk audit findings
- Compliance: 100% compliance with regulatory requirements
Job Qualifications:
- Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field.
- At least 5 years of experience in warehouse operations, including a minimum of 3 years in a supervisory role in a 3PL/ logistics environment
- With regulatory compliance exposure such as DENR and environmental compliance responsibilities
- Willingness to be accredited as Pollution Control Officer
- Must have an experience in working in Chemical Storage/Warehousing.
- Experience in quality checking and systems management.
- Experience in complaints and claims management.
- Proficient in computerized inventory and tracking systems.
- Ability to operate hand tools and mechanical equipment.
- Proficient in Microsoft Office applications (Word, Excel, and PowerPoint).
- Excellent communication skills.
- Experience in warehousing, inventory handling, and barcode equipment operations.
- Familiarity with modern warehousing practices and methods.
- Ability to communicate effectively with team members and customers.
Must adhere to the IMS policy.
