The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
YOUR MISSION:
As a Sales Associate, you have to achieve sales in line with the ambitions of the Manufacture and ensure that every Customer has an exceptional and unique experience in your Boutique, by providing the highest standards of Service.
HOW WILL YOU MAKE AN IMPACT?
Sales & turnover
To achieve the Boutique monthly and annual sales turnover, in line with Maison Commercial and sales Strategy
Customer Service Excellence
To represent the highest standards and promote Maison’ name and image inside and outside the Boutique
To “WOW” your Customer with an unexpected, audacious and incredible experience!
To ensure a constantly perfect personal appearance
To welcome the Customer, in the Boutique, over the phone by e-mail or mail, according to Maison’ guidance and standards
To gain qualitative Customer data and improve the Boutique Customer portfolio
To develop Customer loyalty through excellent Service and Treatment
Visual Merchandising
To respect and ensure the highest standards of the displays and furnishing in line with the Manufacture guidance
To ensure a constant Boutique cleanliness and tidiness
Boutique Operations
To take part actively in Team meetings, contest, events, annual inventory counts and all daily operations as required
To assist fellow Ambassadors during a sale such as with customer service, gift-wrapping, conveying pieces from the stock
To perform any selectivity entrusted task by the Boutique Manager or Assistant Boutique Manager such as re-stocking, display maintenance, sales accessories follow-up and maintenance
To respect, apply and promote Security rules and mindset
To report key information to Maison’ knowledge of information systems
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Min. AAS (전문학사) or Bachelor's (학사) degree holder preferred
Strong Achievement, Curiosity, Hardworking nature and Empathy
First professional experience preferably gained in Retail
At least experienced 2 years in luxury & high-end field
One local language(Korean), and ideally be able to speak in Chinese & English would be perfect
An organized person with an excellent attention to detail and high Customer Treatment standards
A team player with excellent interpersonal skills and multi-tasking ability
A touch of Audacious and Incredible
Computer Literate
Knowledge of Product (Luxury Goods)
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Richemont is a world leader in the luxury sector, specializing in jewelry, watches, and high-end accessories. Each Maison embodies a tradition of style, quality, and craftsmanship.