Purpose of Job
This position is responsible for building and maintaining the employee schedules for the supported departments, with the support of managers and/or charge nurses. Supports the daily staffing needs of the hospitals.
Job Functions
Scheduling
- Creates and implements schedules to provide qualified staff for designated inpatient and outpatient areas.
- Creates schedules complying with criteria of hospital policies, contractual agreements, if applicable, employee educational, orientation needs, and hospital/unit needs.
- Schedules are posted, meeting suggested staffing patterns and necessary skill mix for each designated unit.
- Hour exchanges are processed in a timely and accurate manner.
- Evaluates the impact of hour exchanges on future staffing levels/skill mix.
- PTO requests are reviewed and approved based upon hospital and unit/department policy and contractual requirements.
- Scheduling practices reflect cost effective placement of staff.
Timecard Processing
- Timecards are updated daily and completed at end of each pay period.
- Hours are verified and accurately totaled.
- Reports are generated for the leaders on a quarterly basis and as needed which alerts leaders to any concerns or trends.
Staffing Responsibilities
- Assists with arranging nursing coverage for current shifts based on established guidelines and needs
- Accepts and records immediate and future staffing needs, notifying supervisors and appropriate departments, and secures replacements as directed.
- Conduct staffing huddles, to review daily staffing
- State data collection and reporting
Customer Service
- Recognizes staff individuality and uniqueness is respected and preserved as appropriate.
- Maintains confidentiality of staff issues
- Demonstrates empathy and caring by actively listening.
- Communicate with staff and management in a clear, timely, and understandable way.
- Responds to customer needs and questions.
- Works in a timely, organized, and clearly understood fashion.
Technology
- Has the ability to utilize the staffing technology resources to produce the outcomes necessary.
- Understands and create reports that will assist leaders in their staffing needs.
- Maintains accurate and updated computer database.
Quality / Resource
- Applies effective time utilization and organizational skills to achieve productivity and promote efficient utilization of resources.
- Demonstrates flexibility and creativity in response to meeting the changing units/department’s needs.
- Identifies and communicates quality concerns/suggestions for positive change.
Minimum Education/Work Experience
Knowledge/Skills/Abilities
Detail oriented and organized
Ability to meet and maintain the necessary background checks as aligned with position functions
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
Ability to work and multi-task in a fast paced environment
Ability to work autonomously and as a team
- Adaptable to changes in work environment and pace
Excellent written and verbal communication skills
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
Preferred Qualifications
Previous staffing coordinator experience in a medical center/health care setting
Experience with Microsoft Software, UKG and Oracle
Cognitive and Mental Demands
Time Awareness - Frequent
Writing - Continuous
Initiation of Work - Occasional
Memory - Continuous
Receptiveness to Change - Occasional
Reasoning - Continuous
Required Sequences in Work - Frequent
Problem Solving - Continuous
Attentiveness Duration - Continuous
Social Interactions - Frequent
Mathematical Aptitude - Occasional
Conflict Management - Seldom
Reading - Continuous
Detail Oriented - Continuous
Link to Employee Health Physical Demands
