Resource Specialist (Child Parent Psychotherapy)

About Us

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Role Overview

• Conduct in-home, school, and virtual visits for therapists as needed, and complete required visit documentation.
• Identify resources that support children and families, assist therapists with referrals, and accompany parents to service providers.
• Build partnerships with outside service providers and make referrals as needed.
• Review case records and report missing documentation to supervisors.
• Obtain school and medical reports, document information in Connections using the appropriate progress note template, and file printed copies of important documents in case records.
• Maintain consistent communication with therapists and supervisors regarding records, referrals, and visits.
• Archive case records and perform general administrative duties as needed.
• Attend outreach meetings and events as needed.
• Participate in mandatory weekly individual and unit supervision, required training, and general staff meetings, and serve on committees as assigned.

• High school diploma or associate degree, plus at least two years of prior experience in child welfare.
• Strong organizational and computer skills, including proficiency in Microsoft Word, Outlook, Excel, PROMIS, and Connections.
• Ability to work a flexible schedule, including one late evening per week as needed.

• Driver’s license.
• Bilingual in English and Spanish.

• No supervisory responsibilities.

• Clinic, field, and corporate office settings in Queens, NY.
• Home, school, and virtual visits as needed.

• Competitive salary structure
• Health, dental, and vision insurance
• 401(k) with company match 
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
• Work-related travel expenses are reimbursed by the agency.

• Authorization to work in the U.S.
• Ability to work in person in New York City at least three days per week.
• Ability to travel to other Rising Ground sites as required and to various locations, including weekly home visits.