Wellington's Hostess/Cashier

Essential Job Functions:

• Supply guests with information on services available on property.
• Assist guests following service essentials and direct guests to tables.
• Answer phones and direct calls appropriately.
• Ensure guests in each station are being properly attended.
• Handle initial complaints and informs manager on duty.
• Ensure a safe environment for fellow employees and guests.
• Remain current on casino/resort events and hours of operation for all F&B outlets.
• Utilize proper procedures and documentation for transactions.
• Ensure bank is counted and balanced with cage.
• Complete and submit related paperwork.
• Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

Other Job Functions:

• Performs miscellaneous duties as assigned.

Job Qualifications:

• Experience Required:  Previous cash handling experience preferred.
• Education Required:  High school diploma or equivalent preferred.
• Skills, Knowledge and/or Abilities Required:  Ability to communicate effectively with others; understands and complies with all company and departmental rules and regulations.
• Licenses, Certifications, Bonding, and/or Testing Required:  May be required to obtain an Indiana Alcohol Beverage permit.
• Other Specialized Requirements:  None