Position: Information Resources Lead
Location:
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public Trust Travel: 0–10% RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. That’s RIVA. We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most.
Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions—we support efforts that strengthen communities and serve the public good. RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work.
By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one—all while supporting missions that matter.
Position Overview
RIVA Solutions is seeking an Information Resources Lead to manage Federal information resources (IR) support services and digital knowledge management activities. The ideal candidate will lead virtual library operations, support research and literature search requests, manage taxonomy and metadata governance, coordinate user training, and collaborate with web services teams to improve searchability, accessibility, and organization of Federal client research and digital content.
Core Responsibilities Lead day-to-day IR support services, including virtual library administration, reference and research requests, article fulfillment, literature searches, and research support inquiries. Monitor the Federal client virtual library, evaluate content currency and functionality, coordinate updates with intranet and web staff, and maintain subscription and database access information. Track IR service usage, request types, turnaround times, research study summaries, and workload metrics; provide status reports to the TOO and program leadership.
Manage subscription budgets, license records, purchases, renewals, registrations, acquisitions, vendor agreements, and IAA-related documentation. Provide knowledge management and bibliographic reference management support using tools such as PubMed, NIH Library resources, DOCLINE, ILLIAD, EndNote, and related databases. Coordinate and deliver 12–24 annual training sessions through webinars, phone, in-person, and group formats on virtual library resources and research tools.
Lead taxonomy governance and standardization across Federal client websites, including metadata tagging, controlled vocabulary updates, SEO/search improvements, and taxonomy testing. Collaborate with web content and UX teams to assign keywords and taxonomy tags that improve content searchability and discoverability. Conduct quality control and testing on taxonomy tagging, AI search, chatbot content, and search-related improvements in coordination with web services and QA teams.
Locate federally funded research studies, prepare concise summaries, and coordinate with web services teams to publish content in accessible, searchable Drupal/WCMS formats.
Minimum Qualifications
Preferred Qualifications
Job details are sourced from the employer's original posting.
Open job postingAbout the company
RIVA Solutions Inc. is a company that provides solutions related to accounting operations, customer liaison, and federal accounting practices. They handle tasks such as processing payments, reconciliations, and responding to customer inquiries.