The Merchandising Admin Assistant is responsible for supporting the Strategic Partnerships Merchandiser and Assistant Merchandiser, in delivering against the partner strategy and plans. They are a key support function for the Strategic Partnerships Merchandising team managing all admin tasks on a day to day basis. They will work with the partner and Strategic Partnerships counterparts to shape the buying and merchandising plan, whilst building strong cross functional working relationships. A River Island MAA must work collaboratively to ensure all administration is delivered efficiently and effectively.
Key Accountabilities:
- Responsible for assisting with the planning and delivery of the trading strategy for the account with agreed KPIs
- Day to day management of Strategic Partnerships stock, reviewing and maintain stocks inline with the business’s seasonal strategy and markdown periods
- Assists the Strategic Partnerships Merchandising team with providing accurate, relevant analysis to maximise sales and trading opportunities, proposing adjustments to immediate and longer-term financial plans
- Demonstrates commercial awareness through delivering relevant and concise department and category performance, suggesting action or amendments to drive additional sales and trade
- Responsible for Partner sales data, feeding into the Wholesale sales report and business’s internal sales reporting system/s
- Assists with the management of Partner’s future commitment, identifying and highlighting opportunities and potential risk for Strategic Partner/s
- Assists with maintaining weekly intake forecasts for the Strategic Partnerships channel
- Accountable for maintaining accurate information and attribution within Strategic Partnerships order database
- Acting as a key contact for partners for all delivery queries, faulty goods and partner returns
- Undertaking general administration duties, as required by the department.
- Challenges all company working practices where appropriate to improve ways of working
- Foster and enable a culture of wellbeing and inclusion through openness, two way listening and owning actions needed to create a great workplace for our Islanders
Key Experience Required:
- Accurate record keeping, following departmental protocol
- Accurate data provision
- Great customer service
- Effective communication
- Highly numerate with good Excel skills
- Managing own workload to meet department deadlines
- Experience in an omni-channel business is highly desirable
Job Role Competencies:
- Passion for the RI brand and customer
- Excellent verbal and numerical reasoning skills
- Excellent commercial awareness skills
- Excellent attention to detail and accuracy
- Strong interpersonal and collaboration skills, emotional intelligence and self-management
- Highly organised, good prioritisation skills
- Able to effectively plan and organise workload
- Disciplined and conscientious, results oriented
- Tenacious, resilient and adaptable to change
- Change advocate with a curious, continuous learning mindset
- Forward-thinking, innovative
We’re a much-loved brand with an exciting future. We understand our assignment, take ownership and deliver amazing results. Our people are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions, that’s why we are the ultimate place to work. Winning together is what a career at River Island is like.
This role is based at our Head Office, Chelsea House, in West London.
Check us out here on a map.What we can offer you:
💰 Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
🛒 Reducing your everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
🎉 A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.
🤎 Every family is unique, we support with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
💕 Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
🎓 Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.
💰We contribute toward your retirement and offer a private pension plan.
☀️ 23 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!
We are committed to providing a safe and inclusive workplace where everyone is treated with dignity and respect. We expect all employees to uphold our values and contribute to a positive working environment.
Our business is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
