WALK-IN WEDNESDAY
Interview on the spot!
Every Wednesday from 12pm-2pm
2500 E. Devon Ave | Des Plaines, IL 60018
Job Functions:
- Responsible for providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service
- Must be willing to work all shifts
- Picks up empty glasses and returns them to the proper area
- Works in assigned area, taking drink orders, presenting drinks to customers, clearing tables and serving food
- Maintains a clean station at all times and performs assigned side work duties such as stocking coffee, glasses, cream, sugar, beverage napkins, etc
- Possesses complete knowledge of all procedures related to the job
- Ensures that all guests are treated in a prompt, professional and courteous manner Knows the menu items, specials, and prices
- Completes all side work and other duties as assigned in a timely manner
- Offers assistance to all guests regardless of where they are seated
- Works to ensure a clean and sanitary work area at all times
- Handles any guest’s complaints or problems in a prompt and courteous manner
- Keeps work area clean
- Ensures thorough communication between shifts
- Remains up to date on all Departmental Policies and Procedures
- Complies with all departmental rules, side work assignments, and departmental procedures
- Performs all other duties specified or assigned
Job Requirements:
- Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.)
- Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving cocktails
- Must possess outstanding interpersonal communications skills to effectively interface with guests and team members
- Possesses ability to work under pressure
- Prior experience is helpful as well as a proven track record demonstrating sound judgment
- Is always clean and neat, in proper uniform, including nametag, I. D. badge, and slip resistant
- Ability to communicate with Team members and guests
- Ability to successfully fulfill the pre-employment process
- Ability to work flexible shifts and days of the week including holidays
- Ability to obtain and maintain all necessary licensing
Perks that Work!
- Medical, Dental, Vision, and Life Insurance
- 401K – 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont’s Blue Line Station
- Free Parking On-Site
- Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts
