WALK-IN WEDNESDAY
Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station
Job Functions:
- Responsible for providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.
- Knows the menu items, specials, and prices.
- Possesses complete knowledge of all procedures related to the job.
- Picks up empty glasses, dishes, silverware and returns them to the proper area.
- Assists in the preparation of drink orders as required (icing glasses, garnishing drinks).
- Works in assigned area, taking drink orders, presenting drinks to customers, accepting payment and giving change when necessary.
- Handles any guest’s complaints or problems in a prompt and courteous manner.
- Ensures thorough communication between shifts.
- Complies with all departmental rules, side work assignments, and departmental procedures.
- Performs all other duties specified or assigned.
Job Requirements:
- One (1) to (2) years guest service experience, preferably in gaming/hospitality environment.
- Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.).
- Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving.
- Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
- Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed.
- Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures.
- Ability to communicate with Team members and guests.
- Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
- Ability to work flexible shifts and days of the week including holidays.
Perks that Work!
- Medical, Dental, Vision, and Life Insurance
- 401K – 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont’s Blue Line Station
- Free Parking On-Site
- Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts
