Position Summary: Responsible for assisting casino guests with player card enrollment and players club services by ensuring guests receive friendly and efficient customer service.
Job Title: Marketing Ambassador
Department: Players Club
Reports To: Supervisor Players Club
FLSA Designation: Non-Exempt
License Type: Gaming
Target Pay: Start - $23.94 One Year- $26.60
Essential Job Functions:
- Enrolls new casino guests in Players club rewards program
- Promote the success of the Players Club by explaining the program to guests and demonstrating the value and benefits of the club.
- Knowledgeable of all casino and hotel marketing and non-marketing events
- Works with VIP services to better serve guests and resolving guest concerns or complaints when necessary
- Assists in execution of promotions, programs and drawings as requested by Marketing
- Provides general event and Entertainment support as directed by Marketing
- Attends and participates in marketing related events
- Performs all other duties as assigned
Qualifications:
- Must be 21 years or older
- High school diploma or equivalent.
- Willing to represent the company core values of Fun, Service, Integrity and Respect at all times
- Possess a positive attitude that encourages participation and enthusiasm by others
- Be comfortable speaking in public, approaching and interacting with guests
- Have a strong knowledge of company culture
- Ability to communicate effectively with team members and guests
- Ability to work flexible shifts and days of the week, including nights, holidays and weekends
- Dependable and self-motivated
Working Conditions:
- Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
- Must occasionally lift up to 25 pounds
- Frequently required to stoop, crouch or kneel
- Ability to interact with others while maintaining a courteous and positive demeanor
