Summary: Mechanically deals table games in a proficient manner.
Engagement Expectations:
We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:
- Smile, display energy and open body language
- Proactively greet team members and guests, initiating interaction to provide service
- Always use a positive parting remark to end the conversation
Essential Job Functions:
- Performs the act of mechanically dealing a game in a proficient manner, according to current Company policies and procedures and applicable gaming regulations.
- Responsible for handling guest transactions and notifying Table Games Supervisor of any irregularities while advising a Table Games Supervisor or Pit Manager of any disputes or arguments that may arise during the game among players/dealer.
- Exchanges currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
- Supports and maintain Rivers Casino Philadelphia’s guest service standards at all times while promoting outstanding guest relations.
- Performs all other duties as assigned.
Qualifications:
- Must be 18 years of age or older.
- Must possess excellent customer relations and communication skills.
- Must have 6 months or more of dealing experience in the last 5 years.
- Must be able to get along with co-workers and work as a team.
- Available to work flexible shifts, weekends and holidays.
- Ability to obtain and maintain all necessary licensing.
Physical and Mental Demands:
- Regularly required to stand for extended periods of time, see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
- Must occasionally lift and/or move up to 25 pounds.
- Must be able to identify colors.
- Able to work with others while maintaining a positive and professional demeanor.
- Able to work in a noisy and smoky environment.
