Overview
The Automotive Service Technician - GM Heavy Line services and repairs vehicles as assigned by management following all established standards and procedures. Perform diesel engine diagnostics, removal and installation of diesel engines, evaluate electrical components and systems, and perform repairs to brakes, front end, A/C, etc. We deliver the highest quality service while maintaining the highest level of customer satisfaction.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training, at least one year of dealer-level or large facility experience, and certification by the National Institute for Automotive Service Excellence (ASE). An unrestricted California driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities
- Perform diesel engine diagnostics, removal and installation of diesel engines, evaluate electrical components and systems, and perform repairs to brakes, front end, A/C, etc.
- Performs complete system diagnostics, full automotive troubleshooting and testing, routine service inspections and completes standard maintenance jobs.
- Maintains cleanliness of vehicles while performing service or repairs.
- Ensures that required documentation is complete and is in compliance with regulations and standards.
- Follow all shop policy, procedure, safety, and environmental rules.
- Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions.
- Attends all staff meetings, trainings, and educational classes as required.
- Complete system diagnostics and full automotive troubleshooting and testing.
- Maintain an organized and neat shop area.
- Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed.
- Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology.
- Performs other duties as assigned.
Qualifications
- 1+ years’ HEAVY LINE GM experience preferred (dealership experience preferred).
- Must have the experience to perform diesel engine diagnostics, removal and installation of diesel engines, evaluate electrical components and systems, and perform repairs to brakes, front end, A/C, etc.
- Able to drive both automatic and standard-transmission vehicles.
- MUST be close to being EV (Electric Vehicle) certified.
- National Institute of Automotive Service Excellence (ASE) certification (s) or certifications (s) in different specialized areas such as brakes, electrical/electronic systems, or engine performance preferred.
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
- Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
- Safety and customer service are oriented.
- Able to bend, kneel, squat, stand, and lift heavy objects as needed.
- Professional appearance and work ethic.
- Self-motivated with solid work habits.
- Valid California driver’s license with a clean driving record.
