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    Riverside Technologies, Inc.

    Shipping Specialist

    N Sioux City, United StatesFull-timePosted 4h ago
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    Job description

    RTI is currently looking for a Shipping Specialist to join our team! This role focuses on creating and emailing shipping labels to customers, enabling them to safely mail their computers back for service, returns, or upgrades. This role is primarily computer-based, tracking inbound equipment and providing clear instructions to customers. During downtime, this position will also assist with hands-on computer repairs, with full on-the-job training provided.

    What You’ll Be Doing:

    • Utilize platforms like UPS WorldShip, FedEx, or specialized software to create pre-paid shipping and product labels and email them directly to customers.
    • Provide customers with clear, step-by-step instructions on how to safely pack their computers and drop them off at carrier locations.
    • Monitor active return labels, log tracking numbers, and update internal databases when computers are in transit or received.
    • Track shipments and contact customers on stalled/not received shipments.
    • Contact supplier or shipper if a mistake is identified.
    • Assume responsibility for returning unsatisfactory shipments or receiving replacements
    • Maintain accurate records and assist with inventory controls.
    • Assist the repair team with basic computer setups, hardware swaps, and quality assurance testing.

    Job details are sourced from the employer's original posting.

    Open job posting
    RI

    About the company

    Riverside Technologies, Inc.

    This company's name is a UUID, indicating it might be a placeholder or an internal identifier. Further information is needed to determine its business and industry.

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