Tour Coordinator

TOUR COORDINATOR

The Company
ROAM is an independent global artist booking agency. Representing over 950 artists globally, with offices in London, New York, Los Angeles, Chicago, Paris and Glasgow, the company arranges artist’s concerts from club to festival headline level worldwide. The roster features many of today’s most acclaimed and culturally impactful performers, including Amyl & The Sniffers, Andrew Bird, BADBADNOTGOOD, Big Thief, Black Pumas, Car Seat Headrest, Cory Wong, Faye Webster, Fontaines D.C., Good Neighbours, Goose, Glen Hansard, Jungle, Khruangbin, Japanese Breakfast, Mac DeMarco, Metronomy, Mk.gee, Mt. Joy, Nick Cave & The Bad Seeds, PJ Harvey, Royel Otis, Sufjan Stevens, The Lumineers, and more. 

ROAM’s clients perform over 10,000 shows annually in iconic venues such as Madison Square Garden,  O2 Arena, Hollywood Bowl, Royal Albert Hall, and Radio City Music Hall, and appear at leading festivals including Glastonbury, Bonnaroo, Primavera, Coachella, and Roskilde. We thrive on having positive relationships with our partners and promoters across the globe and are music lovers who are dedicated to helping our artists achieve the success they deserve.

Job Overview

This is an exciting opportunity for a highly organised and motivated Tour Coordinator to join a busy live booking agency. A Tour Coordinator supports their agent by overseeing the logistical, administrative, and financial elements of the artist tour. Acting as the key link between agent, management and promoters to ensure every show and touring period runs smoothly, accurately, and on schedule.

We are looking for an individual who is passionate about music and motivated to work in the industry, who is able to work to a high degree of professionalism. Previous assistant experience within the music industry is preferred. 

JOB DESCRIPTION

Reports to: Head of Artist Delivery

Direct and Indirect Reports: No direct reports

PURPOSE

• Coordinates the administrative, logistical, contractual, financial, and promotional activity required to deliver successful tours and live performances for assigned artists.
• Acts as the primary operational support to agents, ensuring accurate information, timely communication, and efficient execution across all stages of the touring lifecycle.

KEY RESPONSIBILITIES

Tour Administration & Booking Support

• Maintain accurate booking records within Overture and other internal systems.
• Create and update show records, artist information, promoter details, venue information, and financial records.
• Maintain tour action sheets, roster information, and internal databases
• Onboarding and offboarding of artists including issuing Terms of Business

Contracts & Documentation

• Prepare deal memos, contracts, amendments, and supporting documentation.
• Track contract execution and proactively chase outstanding agreements when relevant.
• Coordinate legal review and contract approvals where required.
• Distribute finalised agreements to relevant stakeholders.

Financial Administration

• Generate invoices and maintain accurate payment records.
• Monitor deposits, balances, settlements, and overages.
• Coordinate settlement approvals and raise settlement queries where appropriate.
• Support the accounts team with payment administration and deposit release processes.

Tax & Compliance

• Coordinate tax documentation, FEU forms, A1 certificates, TAJA documentation, and related compliance requirements.
• Proactively liaise with promoters, management and advisors on reduction of tax and follow up with relevant paperwork
• Liaise with promoters, management, and advisors to obtain required documentation.

Visa Coordination

• Coordinate visa and immigration requirements for international touring activity.
• Collect and manage documentation required for visa applications and sponsorship processes.

Tour Marketing Support

• Coordinate tour announcements, presales, onsales, ticket links, artwork approvals, and promotional schedules where not managed by a dedicated marketing function.
• Monitor marketing activity and escalate inaccuracies or issues.
• Liaise with Tour Marketing department where relevant

Ticketing & Settlements

• Collect ticket counts and sales information from promoters.
• Maintain sales tracking reports and identify unusual trends requiring escalation.
• Review settlements and supporting documentation for accuracy.

Client & Stakeholder Communication

• Respond promptly to enquiries from artists, managers, promoters, venues, and internal teams.
• Maintain strong working relationships with key stakeholders.

Shows & Industry Events

• Attend shows, events, and industry conferences when required.
• Represent the company professionally at all times.

KEY SKILLS, KNOWLEDGE AND EXPERIENCE 

• Experience within live music, touring, events, entertainment, or a related industry.
• Strong organisational and administration skills.
• Excellent attention to detail.
• Ability to manage multiple priorities and deadlines simultaneously.
• Strong communication and stakeholder management skills.
• Experience using booking systems, spreadsheets, and financial tracking tools.
• Understanding of contracts, touring logistics, settlements, and promoter relationships.
• Strong problem-solving ability and proactive approach.

ROAM is an equal opportunities employer committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds and are committed to fair and inclusive recruitment practices.

We do not discriminate on the grounds of any protected characteristic under the Equality Act 2010. Recruitment decisions are based on the skills, experience and requirements of the role, in accordance with applicable equality legislation.

We are committed to making reasonable adjustments throughout the recruitment process and in the workplace. Our London office has some accessibility limitations, and we encourage applicants who may require adjustments to contact us so that we can discuss their individual needs and how best to accommodate them.