Senior ISO Implementer

Roboyo AI is a category shaper in Applied AI and Agentic Automation. We help leading enterprises move from automation projects and AI experiments into governed, production-grade systems that execute real work across workflows, processes, products and services.

Our heritage is in scaled enterprise automation; our future is Applied AI and Agentic Automation: autonomous agents, AI engineering squads, process orchestration, data and knowledge foundations, and human-in-the-loop governance embedded deeply into how our clients operate.

We are not here to sell AI theatre. We are here to turn AI into working systems, measurable outcomes and repeatable transformation programs.

About the Role

The selected person will take over the portfolio of clients and projects currently managed by Aida Cepa, in the area of compliance, quality, data protection and cybersecurity, continuing the services provided to clients such as IPCA, as well as Roboyo's internal management systems.

Main Responsibilities

• Implement and maintain certifiable management systems (ISO 9001)

• Coordinate internal and external audits, including scheduling with customers and auditors.- Ensure GDPR services, including the role of Data Protection Officer (DPO).

• Manage the whistleblowing channel platform (SGPD) and other compliance platforms.

• Monitor the legislation applicable to each client and keep legal compliance management up to date.

• Manage relationships with customers and external partners, including commercial proposals and control of service hours/credits.

• Support presentations and demonstrations of solutions and software to customers.

Mandatory Requirements

• Higher education in Administration, Management, Quality, Engineering, Information Security or similar area.

• Proven experience in implementation and auditing of ISO management systems (9001, 14001 and/or 27001).

• Knowledge of GDPR and data protection.

• Experience in legal compliance management and regulatory monitoring.

• Good communication and customer relationship management skills.
• Mastery of Excel and Microsoft 365 productivity tools.

Valued Requirements

• Knowledge of NIS2 and experience with CNCS.

• Experience with ISO 27701, ISO 37001 or ISO 13485.

• Knowledge of supplier management processes and due diligence.

• Certification as an internal auditor/leader in ISO standards.

Behavioral Profile

• Autonomy and ability to manage multiple clients and deadlines simultaneously.

• Rigor, organization and attention to detail.

• Proactivity in identifying risks and opportunities for improvement.
• Good written and oral communication skills, in a client context.
• Team spirit and collaboration with internal and external partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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