As Regional Manager, you are responsible for the operational performance, team leadership, and studio excellence across our Southern and Western German studios. You report directly to the Head of Operations and play a key role in professionalising and scaling our German operations within a fast-growing international company.
As Regional Manager South & West you’re responsible for all studios in the Southern and Western part of Germany, including existing and upcoming locations. Your region includes North Rhine-Westphalia, Hessen, Baden-Württemberg, and Bavaria. Our current open studios are located in Cologne Dusseldorf, Frankfurt Munich and Stuttgart.
Operational Responsibilities
Studio Operations
Lead monthly performance reviews with each Studio Manager
Conduct quarterly coaching and development reviews, based on NPS, KPIs, and qualitative feedback
Ensure all studios meet non-negotiables: cleanliness, service, brand standards, and operational excellence
Conduct a minimum of 1 on-site visit per studio every month
Use internal checklists to assess and improve studio quality
Performance & Financials
Take ownership of studio performance in your region against approved targets
Monitor revenue, costs, and operational KPIs in collaboration with the Head of Operations
If performance targets are not met:
Work with the Studio Manager to define a clear action plan
Ensure follow-up, execution, and measurable improvement
Prepare and present quarterly regional performance reviews to the Head of Operations
Work closely with Studio Managers, Marketing and the Head of Operations to:
Maximize class occupancy and member growth
Identify underperforming studios and implement structured turnaround plans
Actively contribute to improving processes, structures, and leadership capability as the business scales
Maintenance & Facilities
Ensure all maintenance issues are correctly logged and followed up according to the maintenance reporting process
Coordinate day-to-day maintenance and minor renovations
Flag major maintenance needs or investment requests to the Head of Operations
Onboard new Studio Managers, ensuring a strong start through structured onboarding, training, and ongoing support
Actively support Studio Managers with operational tasks when needed, such as:
Administrative tasks
HR-related questions
Scheduling and planning
Operational challenges
Act as interim operational lead for studios when no Studio Manager has been hired yet, ensuring continuity and quality
Based in Germany - Preferably South & West
Excellent written and verbal communication skills in both German and English
Proven experience in Operational experience at least 2 years (within the health and wellness industry is a bonus)
Ability to motivate others on a team and help them succeed
Problem-solving skills, especially in situations of high stress
Strong customer service skills
Knowledge of maintenance and repair issues
Knowledge of booking and planning systems and operational procedures
Excellent time management skills and ability to multitask and prioritize work
Hands-on and proactive attitude
Flexible within studio opening hours
Available to start your role in Feb 2027
Competitive salary, benefits and partner discounts
Being part of a growing international fitness & lifestyle brand
A happy and healthy work environment
Flexible working hours and autonomy in making decisions
Extended Holiday allowance (30 days)
Flexibility and autonomy to organize your own schedule and decisions
Attractive perks, including partner discounts, free Rostudios classes, and wellness benefits
Opportunities for professional growth, including leadership development and training
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Rocycle operates indoor cycling studios offering high-energy fitness classes and community-driven workout experiences.