At ROMEU, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.

We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.

En las oficinas Romeu y Cía Barcelona, consignataria del nuestro holding ROMEU y referente en el sector del Transporte Internacional y Logística de Mercancías, precisamos incorporar un/a Customer Service Specialist.

What will your functions be?

• Atención telefónica/mail a clientes y proveedores. Notificación a clientes de todo lo relativo a los embarques.
• Gestión de bookings/envío de órdenes de transporte.
• Comunicación con el Puerto, Terminal y Agencia Tributaria.
• Control de espacios en barcos, fechas de llegada-salidas y transbordos.
• Confección de documentación (BL's, certificados, sumarias, listas de carga, manifiestos...).
• Facturación a clientes.

What are we looking for?

• Formación: Grado Superior en Comercio Internacional, Logística y/o Transporte.
• Experiencia: al menos 1 año realizando las mismas funciones o en puesto similar.
• Idiomas: nivel intermedio/avanzado de inglés (se realizará prueba de idioma) y valorable contar con francés como segundo idioma.
• Usuario/a avanzado/a de Office.
• Profesional con alta orientación hacia el cliente, capacidad de trabajo en equipo y con tolerancia al estrés.

What do we offer?

Working at our company provides:

• Positive Work Environment: We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.

• Professional Development: We offer growth and development opportunities through our internal mobility platform and personalized training programs.

• Work-Life Balance: We value the balance between work and personal life.

• Compensation: We recognize and reward talent by offering competitive salaries aligned with skills and contributions.

• Additional Benefits: We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.

• Culture of Innovation: We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.

• Diversity and Inclusion: We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.

• Corporate Social Responsibility: We are committed to corporate social responsibility, participating in initiatives led by the "Be Green" team at ROMEU, which have a positive impact on the community and the environment.

By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.