Events and Stakeholder Engagement Manager

Grade: HEO 
Salary:  £41,026- £46,968 
Pension: 28.97% of salary (RoS contribution) 
Annual leave: 38 days annual holiday, increasing to 42 days with length of service.  
Duration: 12 month fixed term contract- Subject to business needs and the applicable approvals, there may be an opportunity for extension.
Working Pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns; compressed hours, term time working or part time working on a case-by-case basis, depending on the role and departmental requirements. 
Location: Hybrid working model. Contractual base at Meadowbank House, Edinburgh (EH8 7AU). You will be required to visit this location when it is deemed necessary. 
Department: Communications and Engagement  
Directorate: Customer and Business Development  
Role Reports to: Senior Communications Manager (Stakeholder Engagement and Events & VP) 
Closing date: Sunday 15 November, 23:59 
Number of vacancies: One  

About Registers of Scotland (RoS) 
Registers of Scotland is a world-leading pioneer in land and property registration. We hold the answer to the question, "Who owns Scotland?" We're a modern, digital organisation and our success relies on building a diverse team of dedicated, skilled and motivated people.

The role 
The role sits within a multi-disciplinary, multi-skilled and multi-channelled communications and engagement team, servicing Registers of Scotland and all its programmes of activities.
Developing comprehensive communications and engagement strategies for products, services, projects and programmes as a whole, the Communications and Engagement team delivers consistent value to the organisation.
Engaging with stakeholders and customers, either through delivering full scale events, forums, workshops or other similar activities, or attending third party events as delegates, exhibitors, speakers or sponsors, Registers of Scotland undertakes a wide programme of events activity.
The role holder will take responsibility of a portfolio of activities and take ownership of end-to-end delivery of events campaigns. They will have the support of colleagues from across the Communications and Engagement team as well as across the business but be expected to take the lead in understanding requirements, planning, delivering and evaluating activities.

Please note this post is available as a 12 months fixed term contract. 
On a typical day you will… 

• Develop and implement targeted engagement and events plans and briefs that meet the needs of Communications and Engagement activities and support our corporate objectives 
• Provide on-the-day virtual and live event delivery   
• Engage effectively with senior management, provide comprehensive and accurate event briefs and pre-event support 
• Develop campaign collateral that is fit for purpose, consistent with brand guidelines and RoS tone of voice 
• Evaluate effectiveness of events and provide insight into continuous improvements  
• Support the development of overall campaign plans by providing expert events and engagement insight and knowledge of effective practice  
• Maintain a calendar of events, using insight derived from across the business to populate the calendar, highlighting opportunities  
• Ensure all activities undertaken are value adding, with clear objectives and tangible benefits  
• Work closely with colleagues to share knowledge and insight and collaborate with digital communications, account management, internal communications and campaign delivery teams to ensure a streamlined and joined up approach to departmental activity 

This job is for you if you want…

· Work with purpose: working for the people of Scotland to set the bar for land and property registration worldwide.

· Flexible and hybrid working: we offer a hybrid approach to working, providing flexibility while supporting effective collaboration and business needs.

· Benefits: enjoy pay progression, pension contributions of up to 28.97%, up to a year’s parental leave, and 38 days annual holiday, increasing to 42 days with length of service.

· Investment in professional development: we invest in all our people so that they have the right skills to be productive and confident in their job.

· Diversity and Inclusion: We are an ‘Investor in People’ and a ‘Disability Confident’ employer. We are inclusive, stronger together, and committed to putting our people first.

· Positive work culture: RoS is an agile, digital organisation using leading-edge technology. Colleagues understand their role in achieving our strategy and have the autonomy to deliver.

To learn more about RoS and what we offer visit our careers pages or watch this short video

Essential Criteria – Skills and Attributes for Success 

Experience/Technical
We will assess you against the following Experience and Technical skills during the application and assessment process:

Experience 

• Experience of planning and effectively delivering high quality, small, medium and large-scale events within budget and in a timely manner.
• Experience of managing multiple priorities and projects simultaneously, adapting to changing requirements and deadlines.

Technical 

• Educated to degree level within a relevant field of events, marketing, or communications and/or have relevant experience and a proven track record delivering within an events environment.

Behaviours

At application and assessment stage, you will be scored against all Behaviours:

Managing a Quality Service  

• Ability to understand stakeholder requirements and deliver events and engagement activities that meet agreed objectives and quality standards.
• Focus on delivering value for money through the effective use of resources and efficient ways of working.

Making Effective Decisions 

• Strong analytical skills, with the ability to evaluate information from multiple sources to make informed and evidence-based decisions.
• Ability to assess competing priorities, identify risks and make sound judgements in a fast-paced environment.

Communicating and Influencing 

• Excellent written and verbal communication skills, with the ability to tailor messages to a range of audiences.
• Ability to build and maintain effective relationships with internal and external stakeholders, influencing decisions and securing support for agreed outcomes.

Changing and Improving  

• Experience of evaluating the effectiveness of events and engagement activities, using feedback and insights to identify opportunities for improvement.
• Demonstrable commitment to continuous improvement, with a track record of implementing changes that enhance service delivery, stakeholder experience and organisational outcomes.

Full behaviour descriptors and more details on Civil Service Success Profiles. 

Stage one - Application Process 
To apply, click on 'Apply now' and complete the online application form.
You will need to submit:

1. A CV outlining your career history and how you meet the technical/experience criteria (max 4 pages).

2. Responses explaining how you meet the required behaviour aspects of the role (maximum 300 words per answer in the spaces provided).
Please note:

· If we receive a high volume of applications, we may complete an initial sift on the experience criteria.

· We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed.

· Applications that are not accompanied by CVs or responses exceeding 300 words per behaviour will not be considered.

· We would strongly recommend that your behavioural answers are in the STAR format (Situation, Task, Action & Result) and preparing your answers using software such as MS Word or Google Docs to check your word count before adding to the application form.

· We strongly advise you review our policy on responsible use of AI in the application process. RoS may contact you for a pre-screening call to verify your responses.

· Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles.

Stage two – assessment 
If successful at application stage, you will be invited to an in-person interview which will include the following:

• A behaviour-based interview
• A case study exercise requiring you to develop and present an engagement event plan

Behaviour-based interview questions will be shared with candidates 15 minutes before the assessment begins. This will allow you time to review them and think about the examples you want to use, and how to position them.

Guidance on Interview Notes

• You are welcome to bring notes with you to the interview
• Notes can be either handwritten or typed
• Notes should consist of brief prompts, such as key words or bullet points, to help you structure your responses rather than complete answers
• The interview is a conversation, and we are interested in hearing about your experiences in your own words

 Information on Success Profiles 

For further information on success profiles, visit our Success Profiles.
Recruitment timeline 

• Closing date:  Sunday 15 November, 23:59
• Application sift: Week commencing 16 November
• Invites to assessment: Week commencing 23 November
• Interviews: Week commencing 30 November

Please note the above dates are subject to change.  

Feedback  
Feedback will only be provided if you progress to interview stage.

Reserve List 
In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months.  

Nationality and immigration status 
In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment. Detailed provisions on determining eligibility on the grounds of nationality and, where relevant, immigration status can be reviewed here.

 Security 
Successful candidates must undergo a Basic Level 1 Disclosure check.
Individuals working with government assets must complete baseline personnel security standard checks.

Diversity and inclusion
As a proud member of the Disability Confident Scheme, we welcome applications from disabled candidates. We’re not as diverse as we’d like yet, and we’re working on it. We especially welcome applications from underrepresented groups – people who are disabled, minoritised ethnic groups, and younger people (16-24 years of age). To learn more, please see our EDI strategy.
As part of the application process, we would like to invite you to please complete our diversity monitoring form. This information is not shared with recruitment panels but will allow us to further improve our processes to increase diversity.

Reasonable adjustments 
We want everyone to have the chance to perform at their best. If you need any adjustments (for example, extra time, a hearing loop, materials in large font) in any part of our recruitment process, please get in touch via [email protected]. We will discuss adjustments individually with any candidates who request these.
Find out more about reasonable adjustments on this page
 Further information 
For further information relating to RoS, including:

· Additional details on pay & benefits

· The Civil Service Code

· Complaints process

· Use of AI in the application/recruitment process,

Please view our additional information page online 

 If you have any questions, please contact [email protected]