Student Transport Coordinator/Therapy Assistant
This is a fixed term position starting as soon as possible and ending on 15/12/2027.
Applications for this role close on 27/10/2026 at 3pm.
Position Purpose
Coordinate student transport and SESTA services while supporting therapy programmes to help students participate safely and successfully in school. The role works closely with transport providers, therapists, staff, whānau, and leadership to support communication, maintain records and resources, resolve day-to-day issues, and contribute to positive outcomes for students.
Specific responsibilities of this position:
Key Accountabilities and Indicators of Success
Student Transport Coordination
- Daily transport changes are communicated accurately and in a timely manner.
- Student arrivals and departures are coordinated effectively.
- Positive relationships are maintained with transport providers, staff, and whānau.
- Transport information and records are kept up to date.
Transport Incidents and Issue Resolution
- Transport incidents are recorded and followed up promptly.
- Day-to-day transport issues are responded to and resolved where appropriate.
- Repeat concerns are identified and brought to the attention of leadership.
- Significant safety concerns are escalated promptly.
- Transport safety requirements, including travel restraint use, are communicated and reviewed with relevant staff.
Monitoring and Reporting
- Transport incidents, concerns, and trends are tracked effectively.
- Students with recurring transport concerns are identified and monitored.
- Weekly and monthly updates are provided to leadership.
- Emerging issues are communicated and escalated as required.
SESTA and Transport Administration
- SESTA applications, reviews, and transport changes are processed accurately.
- Required documentation and records are maintained.
- Renewal dates and key deadlines are monitored and actioned.
Communication, Safety and Support
- Communication with staff, whānau, and transport providers is timely and professional.
- Student safety and wellbeing are prioritised in all transport-related matters.
- Transport safety requirements and support needs are communicated effectively.
- Respectful and culturally responsive relationships are maintained.
Therapy Support
- Therapists are supported to deliver therapy programmes across the school.
- Therapy resources and equipment are prepared, organised, and maintained. resources and equipment.
- Student wellbeing, participation, and independence is supported through collaborative work with the multidisciplinary team.
- Under the guidance of qualified staff restraint minimisation and positive practices are supported.
- Flexibility, initiative, and a proactive approach are demonstrated to meet the needs of students and the school.
Personal Specifications
Skills, Experience and Qualifications
- Strong organisational skills and attention to detail.
- Effective communication and relationship-building skills.
- Ability to work collaboratively with students, whānau, staff, therapists, and external providers.
- Ability to manage competing priorities and work independently.
- Strong problem-solving skills and the ability to find practical solutions.
- Competent digital skills, including Microsoft Office and database systems.
- Experience in administration, education, health, disability support, or a related field is desirable.
- Understanding of, or willingness to learn about, the needs of students with disabilities and additional learning needs.
- A positive, flexible, and proactive approach to supporting students and staff.
- Commitment to confidentiality, professionalism, culturally responsive practice, and continuous learning.
