Regional Maintenance Manager

Overview

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Purpose Statement: The Ancillary and Facilities teams provide the structure and support that allow associates to deliver excellence with confidence and ensure that every community feels like home. We simplify Due Diligence, Transitions, Utilities, Facilities services, and Capital Management and strengthen Vendor partnerships so associates feel supported, clients feel confident, and residents feel at home.

Position Summary

The Regional Maintenance Manager is responsible for the performance of maintenance operations of multi-family properties including oversight of physical condition of all communities, coordination of all preventative maintenance programs, evaluation of programs, employee safety, oversight of maintenance policies and procedures for properties under his/her supervision.

Responsibilities

• Work in conjunction with the Director of Facilities Maintenance in developing a best in class maintenance program
• Provide technical and operational support to maintenance and operational teams and create operational efficiencies and ensure maintenance performance standards are met
• Work directly with the Regional Vice President and the Regional Management team to implement company and ownership goals for each property including maximizing revenue and controlling expenses
• Ensure the turn-key and service operations operate efficiently and effectively
• Implement RPM's preventative maintenance program, report, review and improve Inspect and audit properties to verify they are following company policies and procedures
• Troubleshoot and take the lead on larger maintenance-related issues Identify life-safety, employee safety and physical hazards on-site and provide corrective solutions
• Ensure properties are operating in accordance with all federal, state, and local requirements, including but not limited to OSHA, EPA, NFPA, electrical and building codes
• Ensure compliance with company safety policies and identifying and remediating safety hazards
• Assist in recruiting, interviewing, and on-boarding maintenance teams and developing a mentoring program
• Ensure maintenance team members complete required training and assist in developing and facilitating additional training
• Conduct hands on maintenance training classes for all maintenance associates

Education and Experience

• Must have proven organizational training skills
• 5+ years experience as a Service Manager in the multi-family industry
• Experience creating SOPs and training preferred
• Yardi knowledge and MS Office experience including Excel
• EPA certification and CPO
• EPA proctor or Certified Pool Instructor preferred

Qualifications

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This is an onsite role requiring the associate to work from our Phoenix office or visit properties 5 days per week.
• Travel is required quarterly to El Paso, Texas. Roughly 2 weeks per quarter.
• The office is an open setting which may include bright lights, constant noises and distractions

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver, as applicable

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.

- Work in conjunction with the Director of Facilities Maintenance in developing a best in class maintenance program - Provide technical and operational support to maintenance and operational teams and create operational efficiencies and ensure maintenance performance standards are met - Work directly with the Regional Vice President and the Regional Management team to implement company and ownership goals for each property including maximizing revenue and controlling expenses - Ensure the turn-key and service operations operate efficiently and effectively - Implement RPM's preventative maintenance program, report, review and improve Inspect and audit properties to verify they are following company policies and procedures - Troubleshoot and take the lead on larger maintenance-related issues Identify life-safety, employee safety and physical hazards on-site and provide corrective solutions - Ensure properties are operating in accordance with all federal, state, and local requirements, including but not limited to OSHA, EPA, NFPA, electrical and building codes - Ensure compliance with company safety policies and identifying and remediating safety hazards - Assist in recruiting, interviewing, and on-boarding maintenance teams and developing a mentoring program - Ensure maintenance team members complete required training and assist in developing and facilitating additional training - Conduct hands on maintenance training classes for all maintenance associates