FRONT-OF-HOUSE CLIENT SALES SPECIALIST – RUMBLE BOXING
Sell the Experience. Own the First Impression. Drive the Studio Forward.
Rumble Boxing is a premium, high-energy boxing-inspired fitness brand built on community, intensity, and results. We’re looking for a Front-of-House Client Sales Specialist who thrives in a fast-paced environment, loves people, and is motivated by performance.
This role is the first and last impression of the studio. You’ll drive membership and class-pack sales, manage leads, and deliver a professional, high-touch client experience every shift.
Why You’ll Thrive Here
- Sales-driven environment with clear targets and accountability
- Direct impact on studio growth and revenue
- High-energy culture that values confidence, professionalism, and hustle
- Opportunity to grow into leadership roles (FOH Lead, Assistant Manager, Studio Manager)
- A team-first environment with strong training and support
What You’ll Own
Sales & Revenue
- Sell memberships and class packs through in-person, phone, and digital follow-up
- Convert leads into booked classes, trials, and memberships
- Follow up daily on inquiries, leads, and no-shows
- Hit and exceed weekly and monthly sales goals
- Communicate promotions, pricing, and studio offerings with confidence
Client Experience
- Welcome every client with energy and professionalism
- Deliver a smooth check-in process and positive first class experience
- Handle client questions, concerns, and feedback quickly and respectfully
- Build relationships that support retention and referrals
Front-of-House Operations
- Keep the front desk clean, organized, and ready for peak traffic
- Support opening/closing duties and daily studio checklists
- Manage phone, email, and internal communications promptly
- Support the Studio Manager with administrative tasks as needed
Your Background
- 2–3+ years of sales experience (fitness, hospitality, retail, or service environments preferred)
- Confident communication skills (in-person and phone)
- Comfortable working toward targets and KPIs
- Strong organization and attention to detail
- Able to work mornings, evenings, weekends as required
Who You Are
- Outgoing, personable, and confident in conversations
- Competitive in a healthy way — you like winning and being measured
- Reliable, punctual, and professional
- Coachable and open to feedback
- Calm under pressure and able to multitask during busy rushes
What You Get
- Competitive hourly pay + performance-based incentives
- Free Rumble classes
- Retail and Personal Training discounts
- Paid training and coaching on the Rumble sales process
- Growth opportunities across studios and leadership roles
- A fast-paced, high-energy team environment
Why This Role Matters
The Client Sales Specialist is a revenue driver and culture carrier. You set the tone at the front desk, turn interest into action, and help create a studio experience that keeps members coming back.
