Route Auditors are responsible for auditing commercial and residential routes by reviewing routes to ensure efficiency and accurate billing. This position will also look for opportunities for increased services and potential safety hazards. The Route Auditor will recommend improvements in route scheduling, service changes, or other changes to ensure safety, efficiency, and profitability.
Responsibilities of Position:
- Review designated routes to gather data, including but not limited to travel times, disposal volumes, service and collection times, and accuracy of route sheets to reduce costs, improve revenue, and reduce safety hazards
- Verify sequence routes to ensure efficiencies
- Utilize computerized program to identify overlapping routes and recommend improvements to operating efficiency
- Ensure accurate customer billing by verifying service provided, equipment serviced, and frequency of service
- Identify opportunities for increased service needs and/or potential new business in the area
- Complete route analysis of route logistics, landfill locations, and municipal routes
- Identify safety hazards associated with the routes and recommend resolution
- Recommends container repairs and replacements, as necessary
- Prepare detailed reports of route audit findings; review all audit data and recommended improvements with District Managers/RVP
- Provide feedback to Route Managers and Operations Managers for driver productivity
- Perform duties in a safe manner in compliance with all local, state, and federal regulations and company policies
- Perform other duties as assigned
Skills & Abilities Needed for Position:
- Ability to learn Smart Suite software and RouteSmart online
- Computer proficiency in Windows and Microsoft applications, including MS Office, Word, and Excel
- Must be able to read a map or ability to utilizing map application
- Must be organized and detail oriented with the ability to multi-task.
- Possess proven analytical/problem solving solutions for the customer and the company.
- Must be able to work independently, make decisions, prioritize work, good time management, and resolve problems
- Ability to identify issues, make decisions, and recommend solutions
- Good written and verbal communication skills to communicate effectively and professionally with internal and external customers
Additional Working Conditions/Aspects:
- Possible exposure to high traffic conditions and/or tight driving areas.
- Exposure to residential and commercial waste.
- Ability to travel between offices, as required.
- Ability to work overtime, weekends and/or holidays.
- Legally eligible to work in the United States.
- Valid driver’s license (if applicable).
- Must successfully complete pre-employment testing.
- Must be able to read and speak the English language.
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
