At RUSH, we design, build, and manage purposeful digital experiences that better serve human kind. The purpose of this role is to provide hands-on Business Analyst and Account Management support to a select number of clients from pre-sales through to implementation and continuous improvement.
Key Responsibilities
- Analyses clients' existing systems and business models.
- Liaises extensively with external and/or internal clients.
- Maps and documents interfaces between legacy and new systems.
- Understands software development lifecycle.
- Translates client requirements into highly specified project briefs.
- Identifies options for potential solutions and assesses them for both technical and business suitability.
- Conducts requirements analysis and prepares specific proposals for modified or replacement systems.
- Develops solutions and related products.
- Produces project feasibility and costing report.
- Presents proposals to clients.
- Works closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction.
- Ensures that budgets are adhered to and deadlines met.
- Draws up, supervises and documents testing schedule for complete system.
- Oversees implementation of a new system including data migration.
- Plans and works flexibly to deadlines.
- Supports users on change control and system updates.
- Provides training and user manuals to users of a new system.
- Keeps up to date with technical and industry developments.
- Works collaboratively with other IT team members.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations.
Core Soft Skills & Interpersonal Strengths
- Clear & Respectful Communication: Strong verbal and written communication skills; ability to communicate respectfully and transparently.
- Growth Mindset & Resilience: Comfortable navigating and adapting positively when project priorities or requirements evolve.
- Ownership & Initiative: Proactive approach to identifying bottlenecks, taking accountability for outcomes, and driving solutions end-to-end.
