Clinical Specialist

RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world’s first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company’s mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.

OVERVIEW:

The Clinical Specialist (CS) delivers the highest level of clinical support and clinical experience at every assigned account, directing that clinical strength toward the LAL growth opportunities identified with the Account Manager (AM) to drive adoption and same-store growth. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.

The CS reports to the Area Clinical Director (ACD), who sets clinical strategy and standards, directs and prioritizes the CS's clinical focus across assigned accounts, and coaches the CS's ongoing development. The CS plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods in line with the team's operating standards and fostering full operational integration of the LDD within each practice. The CS is responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.

Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CS feeds customer observations and clinical insight back to the AM and helps deepen the AM’s clinical knowledge. Together they align on account priorities and ensure seamless clinical execution. The CS is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.

This is a field-based position covering the North Central area of the United States. This role will be based in Detroit or Grand Rapids, MI. Regular local travel is required to support customers and team members throughout the region so candidates must reside in or near those cities.