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A Day in the Life
The Cranial and Spinal Technologies (CST) portfolio supports healthcare professionals in the treatment of neurological conditions through Deep Brain Stimulation (DBS) and Surgical Navigation technologies. This role partners closely with sales, marketing, clinical teams, and healthcare professionals to provide technical expertise, procedural support, and customer education across the region.
This position is based in Johannesburg, South Africa and follows a hybrid work model. Regular travel is required to support surgical cases, customer training, and field activities, with travel expectations of approximately 60%.
As a DBS & Navigation Technical Consultant, you will provide technical expertise and clinical support for Deep Brain Stimulation and Navigation procedures, partnering with healthcare professionals and internal stakeholders to optimize procedural outcomes, customer experience, and product utilization. The role combines case support, customer education, inventory management, and cross-functional collaboration to support commercial and clinical objectives.
Primary Responsibilities:
- Provide intraoperative technical support for Deep Brain Stimulation (DBS) and Navigation procedures within assigned accounts
- Partner with the sales team to support regional revenue, market development, and customer engagement objectives
- Deliver product education, clinical training, and technical consultancy to healthcare professionals and hospital staff
- Demonstrate product capabilities and provide technical expertise during customer presentations, evaluations, and clinical discussions
- Support sales and marketing initiatives through customer programs, workshops, and educational activities
- Monitor, reconcile, and maintain field inventory to ensure product availability and inventory accuracy
- Retrieve expiring inventory from customer locations and coordinate timely returns to the warehouse
- Adhere to quality, environmental, health, safety, and regulatory requirements in all customer-facing and operational activities.
Required Qualifications:
- Bachelor's degree in Nursing, Biology, Life Sciences, Biomedical Science, Biomedical Engineering, or related clinical/scientific discipline with experience supporting Deep Brain Stimulation and Navigation procedures
- Experience providing technical or clinical support in a surgical theatre environment
- Knowledge of neurostimulation therapies, Deep Brain Stimulation systems, and surgical navigation technologies
- Knowledge of sterilization processes and radiation safety protocols within operating theatre settings
- English language proficiency at B2 level or higher.
Preferred Qualifications:
- Experience supporting neurosurgical procedures in a medical device environment
- Experience delivering clinical education and training to healthcare professionals
- Knowledge of hospital procurement processes and clinical stakeholder management
- Experience managing field inventory and product logistics
- Ability to travel extensively to support customer procedures and clinical activities.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
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Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
