Quality Manager

QUALITY MANAGER

Location: Johnson Creek, WI
Employment Type: Full-time, on-site
Reports To: Director of Operations
Pay Range: Competitive base salary based on experience, plus eligibility for an annual performance-based bonus

Position Overview

Saelens is a growing precision manufacturing company seeking a hands-on Quality Manager to lead our Johnson Creek Quality team and own the company’s IATF 16949 quality-management system. This position will partner with Operations, Engineering, Supply Chain, and customers to strengthen quality processes, resolve concerns, and reduce recurring defects.

Key Responsibilities

· Lead and develop Quality Engineers, Technicians, Inspectors, and other assigned employees.

· Own and maintain the IATF 16949 quality-management system.

· Lead internal, customer, certification, surveillance, and recertification audits.

· Manage customer complaints, corrective actions, returns, scorecards, and quality escalations.

· Oversee root-cause analysis, 8D investigations, and corrective and preventive actions.

· Support APQP, PPAPs, control plans, PFMEAs, SPC, MSA, and new-product launches.

· Oversee inspection, metrology, calibration, CMM, and nonconforming-material processes.

· Monitor quality performance and communicate risks, trends, and improvement priorities.

· Partner with Operations and Engineering to improve processes and prevent recurring issues.