Case Manager, Access Center

JOB TITLE: Case Manager, Access Center

REPORTS TO: Case Management Supervisor, Access Center

SCHEDULE: Monday-Friday (9:00am-5:30pm)

LOCATION: Venice, CA, Access Center, On-site

STATUS: Full-Time, 40 hrs/wk, Non-Exempt

DRIVER POSITION: Yes [If yes, see driving policy below]

SALARY RANGE: $24.00/hr

ABOUT US: 

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. If you have the skills, passion, and collaborative spirit, join our growing team

ABOUT THE ROLE

The Case Manager, Access Center position will support the flow and responsibilities of Access Center  Programming and Case Management. In this role, the Case Manager, Access Center will have a caseload of members working towards a variety of goals. This role is an integral part of case management services at SPY.

WHAT YOU’LL DO:

• Support Access Center Case Management Team in day to day operations and programing of the Access Center
• Run Front Desk operations on a rotation basis, ensuring members are connected with needed programs and services
• Conduct intakes, assess needs, and refer new youth to needed services/programs such as housing, mental health, benefits, education, and employment  as needed
• Provide mediation and crisis intervention to youth as needed
• Participate in team approach to developing youth driven treatment plans, case summaries, and progress reports as needed
• Work within the Coordinated Entry System (CES), utilizing HMIS and SPY Database to track and record Drop-in Case Management data
• Prepare data collection and analysis, monthly reports, and program administration duties in a timely fashion
• Advocate by attending external community meetings with government agencies and community groups
• Support members with housing and health and wellness goals
• Work collaboratively across internal departments and assist with general SPY programming as needed
• Work within established legal and ethical guidelines
• Other duties as assigned to support the mission of the organization.