Resident Coordinator (Full-Time) Evening

JOB TITLE: Resident Coordinator (Full-Time) Evening REPORTS TO: Transitional Housing Site Supervisor

SCHEDULE:

Monday-Friday (3:00pm-11:30pm)

LOCATION:

Los Angeles, CA, Pico-Union, On-site STATUS: Full-Time, 40 hrs/wk, Non-Exempt DRIVER POSITION: Yes [If yes, see driving policy below]

SALARY RANGE:

$22.00/hr

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. If you have the skills, passion, and collaborative spirit, join our growing team

ABOUT THE ROLE:

The Resident Coordinator will work out of the Pico-Union Transitional Housing Program serving transitional age youth (TAY) experiencing housing instability. This role will be responsible for general oversight of the property, cleanliness, safety, crisis responses, and conflict management. They will build relationships with residents, enforce house rules, provide crisis response and conflict resolution, and communicate emerging issues while working closely with case managers.

WHAT YOU’LL DO:

• Daily house and property inspection to maintain curb appeal and resident safety Maintain adequate inventory and storage of program supplies, including snacks, materials for activities, cleaning supplies, laundry soaps, office supplies, etc.
• Assist with program intakes and exits, including preparing intake packets, files, the youth’s living space, and supporting Coordinate and ensure meal support in the program (e.g. food pantry donations) Report all issues concerning resident health and safety, maintenance or other areas of concern to appropriate managers/point persons within SPY’s Maintenance Department in a timely manner, and track outcomes. interact with and build relationships with program residents, demonstrating the ability to support resident success, solve problems and enforce house rules, and provide crisis response and conflict resolution with and among residents.
• Communicate emerging and outstanding issues to the Housing Programs Manager in a timely manner; work closely with case managers to resolve issues.
• Coordinate volunteers providing services on site.
• Create and make available resource lists and other information to support residents in accessing needed amenities in the neighborhood.
• In coordination with SPY program team members, coordinate and implement on-site educational, life skills, and healing arts programs, offered by staff, community partners or other volunteers.
• Assist in the preparation of required program reports.
• Drive SPY vehicles to transport residents to services and community activities Work within established legal and ethical guidelines Ability to work nights/weekends Other duties as assigned to support the mission of the organization.